Medical Records Assistant

Medical Records Assistant

We're looking for a detail-oriented and dependable Medical Records Assistant to join our team! If you enjoy staying organized, working collaboratively, and helping ensure residents receive exceptional care through accurate health information management, we'd love to hear from you.

In this role, you'll play an important part in maintaining the accuracy, security, and organization of resident medical records while supporting our healthcare team in a friendly and professional environment.

What You'll Do

• Assist with organizing, planning, and maintaining the Medical Records Department according to established policies and procedures.
• Support the Medical Records/Health Information Consultant as needed.
• Build positive working relationships with nursing, clinical staff, and other departments to ensure medical records are accurate and up to date.
• Retrieve, organize, and deliver resident medical records, both manually and electronically.
• File nurses' notes, resident assessments, progress notes, laboratory reports, X-ray results, correspondence, and other documentation into resident charts.
• Assemble, review, and maintain resident charts to ensure records are complete and properly filed.
• Return incomplete records to the appropriate department or staff member for completion.
• Answer phone calls related to medical records in a courteous and professional manner.
• Provide medical records to authorized personnel, including physicians, nurses, and government agencies, while following all confidentiality guidelines.
• Track records that are signed out and ensure they are returned promptly.
• Maintain active and inactive medical records in accordance with facility policies.
• Protect resident privacy by maintaining strict confidentiality and promptly reporting any suspected privacy concerns or violations.
• Assist with additional duties as needed to support the department and facility.

Occasionally, this position may require flexibility to work beyond regularly scheduled hours, including weekends, holidays, or during emergency situations when additional support is needed.

What We're Looking For

• High school diploma or GED required.
• Ability to type at least 45 words per minute and use dictation equipment.
• Basic computer skills, including data entry and information retrieval.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively in English, both verbally and in writing.
• Professional, courteous, and compassionate communication with residents, visitors, and coworkers.
• Ability to work independently while also being a collaborative team member.
• Knowledge of medical terminology, anatomy and physiology, health information management, coding, or indexing is preferred, but we're happy to consider candidates who are eager to learn.

Physical Requirements

• Ability to move throughout the workday.
• Ability to perform the physical and mental demands of the position.
• Ability to lift, carry, push, and pull up to 25 pounds, including moving items up to 5 feet high and carrying them up to 50 feet.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Why Join Our Team?

We value teamwork, respect, and compassionate care. As part of our team, you'll contribute to the smooth operation of our healthcare facility while supporting the quality care our residents deserve. If you're organized, dependable, and looking for a meaningful part-time opportunity, we'd love to meet you.

This job description is intended to describe the general nature and level of work performed by individuals in this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Management reserves the right to assign or modify job duties as business needs change, with reasonable accommodations provided where appropriate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.