Assistant General Manager AGM

Find your Flavor! Wingstop has great management opportunities and is looking to add leaders with entrepreneurial and goal‑achieving mindsets. We offer great bonuses, benefits, growth opportunities, and career development paths. ESSENTIAL DUTIES AND RESPONSIBILITIES People Management Responsible for staffing the restaurant timely and efficiently with carefully selected team members. Ensure the restaurant environment is safe for both team members and guests; oversee the orientation and onboarding process and ensure it is executed properly; write and implement shift‑leader development and performance plans; make all final hire and separation decisions and follow proper procedures for hiring, promotions, and separations. Create team member schedules to ensure proper staffing levels for expected sales volumes, while considering availability, payroll, and overtime costs; own the performance of the entire team; cultivate the restaurant culture through respect, recognition, and reward. Financial Management Audit all facets of operations, deliver feedback, and develop solutions to facilitate improvements; understand the budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product, and equipment; build sales, control labor and food costs; meet all targets set by Operations Leadership; set aggressive goals to drive business metrics. Operations Management Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication flows from the District Manager to every team member. Use company‑provided tools to coach, mentor, and develop team members to ensure a high‑performing restaurant team; leverage support of the Restaurant Support Center; ensure all risk‑management issues are in compliance with company standards. Competitive Pay $18.00 – $25.00 (varies with location) ADDITIONAL REQUIREMENTS Minimum of a High School Diploma or GED; some college preferred Must be 18 years of age or older Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly QUALIFICATIONS Minimum of 2+ years of previous food service, retail, or restaurant supervisory experience Proficiency in analyzing profit and loss statements and overall financial performance of a restaurant Demonstrated ability in recruiting and selecting team members Knowledge of labor laws Strong written and verbal communication skills Initiative and assertiveness Strong interpersonal skills and conflict‑resolution skills Strong leadership skills and ability to manage, train, develop, and motivate a diverse crew that is highly engaged Passionate about hospitality and serving the guest Ability/flexibility to work 50–60 hours per week including mornings, evenings, weekends, and/or holidays Ability to problem‑solve Ability to accept feedback and willingness to improve Ability to set goals, create action plans, and implement those plans Ability to measure performance, subjectively and objectively Culture‑building skills within the restaurant Ambassador and representative of the brand’s culture and the mission to Serve the World Flavor #J-18808-Ljbffr Wingstop