Customer Project Manager
$86.4k - $129.6kSchneider Electric
Customer Project Manager Join us as a Customer Project Manager, where you will lead the execution of customer projects from order conversion through delivery, invoicing, and post-sale support. You will serve as a central point of contact between customers, distributors, contractors, manufacturing plants, and sales teams to keep projects moving and deliver a strong customer experience. Location - Hybrid, two days per week in office - Dallas, Chicago, Houston, Raleigh, Nashville, Boston, Foxboro, St. Louis, Louisville, Florham Park, or Andover
What will you do?
- Lead the execution of customer projects from order conversion through product delivery and invoicing.
- Serve as a primary liaison between customers, distributors, manufacturing plants, sales teams, and other internal partners.
- Coordinate shipment schedules, change orders, material modifications, customer requests, and project updates.
- Proactively communicate project status, delays, risks, and changes while managing customer expectations.
- Work across internal teams to resolve order and delivery issues, escalate challenges when needed, and keep projects on track.
- Manage multiple projects and competing priorities in a dynamic environment where priorities can change quickly.
- Build strong customer and stakeholder relationships through proactive communication, collaboration, and follow-through.
What are the key skills we are looking for?
- Strong communication and customer relationship skills
- Excellent organization, prioritization, and time management
- Ability to manage multiple projects and stakeholders simultaneously
- Strong problem-solving and decision-making skills
- Self-motivated and comfortable working independently
- Ability to influence and collaborate across cross-functional teams
- Adaptability and comfort working through ambiguity and changing priorities
What qualifications will make you successful?
- 3 years of experience in project management, project coordination, order management, customer success, account management, or a similar customer-facing role
- Experience coordinating projects or customer orders involving multiple internal and external stakeholders
- Industry experience in energy management, electrical infrastructure, industrial automation, manufacturing, or a related field is preferred, but not required
- Bachelor's degree preferred, but not required
- PMP certification is not required
What's in it for me?
- High-visibility role where your work directly impacts customer success and business outcomes
- Opportunity to lead diverse, global teams and grow your project leadership expertise
- Collaborative culture that supports continuous learning and professional development
- Exposure to a wide range of Capex and Opex projects, expanding your technical and strategic skill set
- Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
- Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
- Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
- Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
- Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!- €40 billion global revenue
- +9% organic growth
- 150 000+ employees in 100+ countries
$110k - $138k
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