L3 Application Support Engineers

L3 Production Support
• Provide L3 support for a legacy treasury application built in C++ on Unix/Solaris infrastructure
• Investigate and resolve complex production incidents affecting treasury operations
• Perform root cause analysis (RCA) for system defects and operational failures


Code-Level Troubleshooting
• Analyze and debug C++ application code to diagnose system issues
• Implement bug fixes, patches, and minor enhancements where required
• Support application releases and production deployments


System Stability & Performance
• Ensure stability and availability of the treasury platform
• Monitor application performance, system logs, and operational metrics
• Support incident management, problem management, and operational governance processes


Knowledge Transfer & Transition
• Work with existing support teams to transition knowledge and support responsibilities
• Develop and maintain technical documentation and runbooks
• Assist with stabilization and long-term support of the platform


Required Technical Skills
• Strong hands-on experience in C++ application development/support
• Experience supporting applications running on Unix / Solaris environments
• Proven experience in L3 production support for enterprise applications
• Strong debugging and troubleshooting skills in legacy systems
• Familiarity with shell scripting and log analysis


Good to Have
• Experience working with treasury or financial systems within banking environments
• Exposure to liquidity management or internal banking platforms
• Familiarity with backend data stores or databases in enterprise applications


Experience
• 9-12 years of experience in application development/support with strong C++ expertise
• Prior experience supporting mission-critical financial systems preferred Key Traits • Strong analytical and troubleshooting capability
• Comfortable working with large legacy codebases
• Ability to support high-availability banking systems


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.