Human Resources Manager

About the Company:

PEP Housing has been building community from the heart since 1978. We build and manage affordable housing for seniors living on fixed, limited incomes. Our residents live independently in a beautiful, safe place while aging with the grace and dignity deserved by all. With 23 properties, over 650 residents and projects under construction, we keep busy!

Position Summary:

PEP Housing is seeking a Human Resources Manager to serve as the organization's primary HR leader and strategic partner. This position oversees all human resources functions, including talent acquisition, employee relations, performance management, leave administration, payroll coordination, compliance, training, policy development, and HR systems. As the primary liaison with the organization's Professional Employer Organization (Insperity), the Human Resources Manager ensures effective HR service delivery, supports managers and employees, maintains compliance with federal, California, and local employment laws, and fosters a positive, high-performing workplace culture.

Principle Duties and Responsibilities:
• Serve as the primary Human Resources contact and strategic partner to the Chief Operating Officer, managers, supervisors, and employees on all human resources matters.
• Serve as the primary liaison with the organization's Professional Employer Organization (PEO), Insperity, ensuring effective coordination of HR services, benefits administration, payroll support, compliance, and employee programs.
• Administer and maintain the Insperity platforms, including:

Applicant Tracking System (ATS)
Performance Management
Learning Management System (LMS)
Leave of Absence Management
Timekeeping and related HR functions
Onboarding
• Maintain complete, accurate, and confidential electronic personnel records on the organization's secure network in accordance with company policy and federal, state, and local retention requirements.
• Partner closely with the Accounting Department to ensure timely and accurate payroll processing by reviewing employee time records, payroll changes, compensation adjustments, benefit deductions, leave balances, and other payroll-related information with exceptional attention to detail.
• Oversee the full recruitment process, including posting positions, screening applicants, coordinating interviews, extending offers, and facilitating pre-employment processes using the Insperity Applicant Tracking System.
• Collaborate with hiring managers to identify staffing needs, develop job descriptions, and determine the knowledge, skills, and competencies required for open positions.
• Conduct comprehensive new hire orientation and onboarding to ensure employees understand company policies, culture, benefits, and performance expectations.
• Administer and oversee the employee performance management process, including annual evaluations, performance improvement plans, coaching, and manager training.
• Coordinate the organization's learning and development program by assigning required training, monitoring completion, maintaining training records, and ensuring compliance with all mandatory federal, state, and organizational training requirements, including workplace safety and harassment prevention.

• Manage employee leave administration in coordination with Insperity, ensuring compliance with all applicable leave laws, including FMLA, CFRA, Pregnancy Disability Leave (PDL), ADA accommodations, and related regulations.
• Advise and support managers in addressing employee performance, attendance, conduct, corrective action, and documentation while promoting consistent application of company policies.
• Conduct prompt, thorough, and confidential workplace investigations involving employee complaints, policy violations, harassment, discrimination, retaliation, and other employee relations matters. Prepare investigative findings and recommend appropriate corrective actions.
• Manage employee disciplinary actions and separations in collaboration with managers, executive leadership, Insperity, and legal counsel when appropriate.
• Respond to employee and manager inquiries regarding HR policies, benefits, leave administration, payroll processes, and employment practices while maintaining confidentiality.
• Maintain and update Human Resources policies, procedures, forms, and employee handbook recommendations to ensure compliance with changing employment laws and organizational best practices.
• Monitor compliance with all applicable federal, California, and local employment laws and regulations and recommend policy or procedural changes as needed.
• Coordinate workers' compensation claims, unemployment claims, and reasonable accommodation processes in collaboration with Insperity and organizational leadership.
• Develop HR reports, metrics, and workforce data to support organizational planning and informed decision-making.
• Maintain current knowledge of employment law, HR best practices, nonprofit employment trends, and technology solutions that improve organizational effectiveness.

Education, Skills and Experience:
• Bachelor’s degree in human resources, business administration, or related field required.
• At least five years of progressive human resource management experience preferred.
• SHRM-CP or PHR certification a plus.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.

PEP employees are as important as our residents. Our goal is to ensure both have a positive and rewarding experience during their time with PEP Housing. We value our employees, and we take pride in recognizing their outstanding talents and efforts. We are committed to the delivery of superior quality of services based on a foundation of honesty, integrity, and ethical treatment.

Benefits:

PEP offers a competitive benefits including health/welfare plans (medical, dental, vision, Group Life and AD&D Insurance etc.); 401K plan; work-life benefits (paid sick, vacation, and 22 company holidays); Employee Assistance Program, career development opportunities through mentorships and continuing education programs and a great working environment with professional growth prospects.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected category. Potential employees must submit to all pre-employment processes, to include DMV, reference and background checks.