Agency Partner Manager

Agency Partner Manager

Tracksuit exists to help marketers prove their brand building is working. We give teams the data they need to make smarter decisions, convince stakeholders, defend budgets, and track their progress. The brand tracking industry is dominated by 100-page reports, static data and big price-tags. We're doing things differently by being built for the modern marketer: always-on, accessible, and approachable. We're now tracking more than 1,000 brands across 25 countries globally. With offices in Auckland, Sydney, London and New York City, we're scaling fast with a brilliant team of collaborative and ambitious humans. Our culture is defined by "high care, high performance". We strive to be the best and look after each other while we do it.

Agency partnerships is core to how we grow. The agencies we work with shape how their entire portfolio thinks about brand. We're looking for an Agency Partner Manager to help build it: sourcing and growing agency relationships across the US and Canada, and shaping how Tracksuit shows up across the agency landscape from close to the ground up.

Are you Tracksuit's new Agency Partner Manager?

You'll own a portfolio of agency relationships across the US and Canada, from first conversation through to referred pipeline and revenue. That means:

Partner acquisition and portfolio growth

• Source, qualify, and acquire new agency partners through outbound and inbound effort
• Own your regional pipeline and referral targets, and track your own performance against them
• Work closely with Sales to support partner-influenced deals through to close

Relationship management and enablement

• Onboard and enable partners so they get real value from Tracksuit, not just access to it
• Run the ongoing cadence, check-ins, QBRs, and value-add touchpoints, across a high volume of partners
• Be the go-to contact for your partners, and their advocate internally

Strategy and scale

• Design and run engagement initiatives that work across a portfolio, not just your top few accounts
• Use data to prioritise where your time will have the most impact
• Bring a test-and-learn mindset, and the confidence to change course when something isn't working

Cross-functional collaboration

• Work closely with Sales, Customer, Marketing, and Product to keep the partner and customer experience joined up
• Feed partner insight back into product, marketing, and strategy
• Keep your reporting sharp and current across HubSpot and our internal tools

Who you are:

• We're looking for an engaging, strategic and thoughtful human to speak the language of agencies and be a true champion of our partners and customers' brands; so you will naturally have an excellent understanding and hands-on experience across the agency landscape in US and Canada.
• You'll love building 1:1 relationships and will be well equipped with excellent communication & presentation skills with the ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders.
• Great commercial acumen; you'll be motivated by revenue growth and come from an agency account or new business, direct sales, strategic or channel partnerships background and have a good understanding of budgets.
• You're organised enough to manage a high volume of relationships without letting any of them go cold
• This role wears lots of hats (sales management, relationship management, marketing, ops) and you need to be comfortable getting your hands dirty.
• A kind, smart and genuine human with a growth mindset.
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit's culture.
• You understand why investing in brand is critical to a business' success (and why it's important to track, i.e. why Tracksuit exists!)