Academic Advisor/Student Success Coach

Position: Academic Advisor/Student Success Coach

Reports To: Associate Vice-President of Academic Affairs


Job Summary:


The Academic Advisor / Student Success Coach is a full-time, twelve-month professional position responsible for advancing Lane College's academic advising effectiveness, student persistence, retention, and progression toward graduation. This role serves as both a direct advisor to students and a coordinator of advising efforts across academic divisions, ensuring consistency, accountability, and alignment with institutional advising goals established within Academic Affairs.

The Advisor/Coach works closely with Division Chairs, department leadership, faculty advisors, and division-based advising personnel to support the implementation of a cohesive, student-centered advising framework across the institution. The position plays a critical role in monitoring advising engagement, supporting faculty and staff advisors in meeting advising targets, and strengthening the Lane Advising Network as a coordinated, campus-wide system.

In addition to advising coordination responsibilities, the Academic Advisor / Student Success Coach serves as an instructor for General Studies Seminar courses and provides strengths-based academic advising and success coaching to an assigned caseload of students. The role is instrumental in supporting students through their first sixty credit hours and beyond, with particular attention to academic momentum, self-efficacy, and timely degree completion.

The Advisor/Coach also serves as the primary advising liaison to the Athletics Department for academic advising initiatives, collaborating to support student-athlete success through structured advising models, targeted workshops, and integrated communication between Academic Affairs and Athletics. This position works collaboratively across campus to ensure that students are engaged, supported, and equipped to succeed.

Duties and Responsibilities:


Academic Advising and Student Success Coaching

• Serve as the assigned academic advisor and success coach for a caseload of students, providing proactive, strengths-based advising focused on course selection, degree planning, academic progression, and completion milestones.
• Monitor academic performance, attendance, and engagement; implement targeted outreach, early interventions, and academic action plans in collaboration with faculty and retention teams.
• Facilitate individual and group advising sessions that integrate academic planning, career exploration, personal development, and institutional navigation tools.
• Maintain accurate, FERPA-compliant documentation of advising contacts, student progress, and outcomes in institutional student information and case management systems.

Advising Coordination and Institutional Alignment

• Coordinate academic advising efforts with Division Chairs, department chairs, faculty advisors, and division-based advising personnel to support consistent advising practices and student outcomes across Academic Affairs.
• Support the establishment, communication, and monitoring of advising expectations, benchmarks, and targets as defined by Academic Affairs.
• Assist Division Chairs and departments in tracking advising engagement, identifying gaps in advising coverage, and addressing areas of concern related to student progression.
• Serve as a resource to faculty and staff advisors by sharing advising tools, best practices, and institutional updates related to degree pathways and student success initiatives.

Athletics Liaison and Lane Advising Network Development

• Serve as the primary Academic Affairs liaison to the Athletics Department for academic advising and student success initiatives.
• Collaborate with Athletics staff to recommend, develop, and coordinate a structured Lane Advising Network that supports student-athletes' academic progression and eligibility requirements.
• Plan, facilitate, and support advising workshops and training sessions for coaches, advisors, and staff working with student-athletes.
• Support clear communication and coordination between Academic Affairs and Athletics to ensure alignment of advising practices, expectations, and student success interventions.

Instruction and Programming

• Teach sections of General Studies Seminar and student success courses (e.g., LCC 112, LCC 120, CPI 101, LCC 210), integrating institutional learning outcomes and evidence-based student success pedagogy.
• Support the design and implementation of co-curricular and advising-related programming that promotes student engagement, academic achievement, and persistence.
• Assist with new student onboarding, orientation, registration initiatives, and summer bridge programming as needed.

Assessment, Reporting, and Professional Development

• Contribute to institutional assessment and continuous improvement efforts related to academic advising, student success, and retention outcomes.
• Collect, analyze, and report data related to advising engagement, student progression, and intervention effectiveness to inform decision-making within Academic Affairs.
• Participate in ongoing professional development related to academic advising, success coaching, trauma-informed and healing-centered practices, student engagement, and equity-minded advising.

Qualifications:


Education

• Bachelor's degree in education, counseling, student affairs, or related field required.

Experience

• At least one year of experience in academic advising, student support services, or related higher education roles.
• Demonstrated commitment to supporting the academic and personal success of underrepresented, and/or first-generation student populations.
• Experience working collaboratively with faculty, academic leadership, or athletics staff preferred.

Skills and Abilities

• Motivated, eager to learn, and become an agent of change.
• Excellent communication, organizational, and interpersonal skills.
• Effective time management and organizational skills, with the ability to manage multiple tasks independently or as part of a team.
• Capacity to analyze advising and student data to inform outreach and institutional improvements.
• Ability to work independently and collaboratively in a fast-paced, student-centered environment.
• Ability to facilitate engaging one-on-one and group interactions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms
• Experience with educational technology platforms, student information systems, and case management software preferred.