Service Technician

Paradise Door and Service, Inc

Job Description

Paradise Door and Service is looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Requirements:

• 5+ years field experience in automatic and manual commercial doors

• Sound PC knowledge

• Proven track record in customer service

• High school diploma/GED required

• Excellent communication skills

Job Responsibilities:

• Provide service and customer support during field visits or dispatches

• Tie workflow to schedule

• Manage all on site installation, repair, maintenance and test tasks

• Diagnose errors or technical problems and determine proper solutions

• Produce timely and detailed service reports

• Operate vehicle in a safely manner

• Follow all company’s filed procedures and protocols

• Comprehend customer requirements and make appropriate recommendations/briefings

• Build positive relationships with customers

Company Description

Paradise Door and Service, Inc is a reputable and innovative door sales, service and installation company based
in California and Arizona. With a commitment to delivering high-quality products and exceptional customer service, we
specialize in providing a wide range of doors to commercial clients. We are currently seeking an experienced and
motivated Service Manager to join our team and play a pivotal role in ensuring the successful execution of our
door service department.

Company Description

Paradise Door and Service, Inc is a reputable and innovative door sales, service and installation company based\r\nin California and Arizona. With a commitment to delivering high-quality products and exceptional customer service, we\r\nspecialize in providing a wide range of doors to commercial clients. We are currently seeking an experienced and\r\nmotivated Service Manager to join our team and play a pivotal role in ensuring the successful execution of our\r\ndoor service department.

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Vacancy posted 7 days ago

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