Warehouse Operations Manager I

Overview The Warehouse Operations Manager I is responsible for efficient day-to-day operation of the warehouse with particular emphasis on management of the warehouse personnel and implementation of warehouse action plans. This role manages a warehouse between 100,000 and 500,000 sq. ft. The role tracks and records equipment hours, ensures equipment maintenance schedules are followed, and conducts employee meetings. This position reports to the General Manager of the Distribution Center. Responsibilities Operations Management Develop a strategic plan with the General Manager to ensure efficient and cost-effective operation and utilization of the facility Ensure efficient shipping and receiving work schedules to meet operational goals Direct the operations of warehouse supervisors and personnel Oversee all inbound and outbound shipments to ensure accuracy and timeliness Audit compliance of internal and external SOPs Ensure efficient use of equipment Review daily work objectives and determine productivity requirements for shift goals Partner with leaders to balance labor and ensure appropriate staffing levels for daily workload Match personnel skills and backgrounds to required work Conduct workload analysis relative to labor hours and equipment Plan long-term labor needs based on sales, forecasts, and historical data Make recommendations to the General Manager on programs to improve warehouse operations Financials Understand how day-to-day decisions impact financial outcomes Be open to learning financial aspects of the business including budgeting, forecasting, reading GL, Flash, and P&L Run productivity and labor reports to analyze performance gaps Employee Relations & Development Ensure daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and other pertinent company information Ensure proper staffing and support hiring for all facility operations Ensure new employees are properly onboarded; complete required paperwork and follow a structured training schedule Produce and communicate department and individual performance goals for operational success Maintain good HR practices with direct reports, adhering to corporate and department policies and procedures Work with the General Manager and HR to resolve employee relation issues, discipline actions, problem resolution and terminations Provide feedback, coaching, guidance, and recognition to enhance others’ skill development Play an active role in employee development and talent selection Act as a role model for the department in support of corporate purpose, vision, and values Provide regular coaching and feedback on performance, prepare and present formal performance appraisals, and recommend and approve annual compensation increases Commit to self-development by staying current on information, tools, and systems Travel to other warehouses and participate in department or company meetings as necessary Safety & Security Ensure safe, clean, and efficient operation of the warehouse to meet service standards Actively support and participate in all safety initiatives Implement safety and sanitation schedules to comply with corporate, OSHA, FDA, AIB or ASI standards Perform safety observations and coach employees on safety procedures Implement necessary improvements to procedures and facilities to prevent recurring accidents Prevent associate incidents and injuries by overseeing investigations, root cause analysis and implementing improvements Manage equipment and coordinate maintenance with local vendors Qualifications Bachelor’s Degree in Supply Chain, Business, or related field preferred 5+ years of supervisory experience in a warehouse or distribution environment Experience with Warehouse Management Systems (Manhattan preferred) Working knowledge of Microsoft Office applications Working knowledge of warehouse/mechanical equipment Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and willingness to obtain certification as needed Ability to work in a fast-paced environment Ability to handle changing priorities and use good judgment in stressful situations Experience with seasonal work forces a plus, but not required Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools Excellent talent management and team building skills Excellent verbal, non-verbal, and written communication skills Excellent customer service skills with external clients Excellent analytical and mathematical skills Bilingual English/Spanish preferred Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed Must be able to stand/walk for up to 10–12 hours Lift and move totes up to 50 pounds Regular bending, lifting, stretching and reaching both below the waist and above the head Walk frequently across the facility; facilities are over a quarter mile in length Work in environments with variable noise, lighting, temperature and access limits Compensation & Benefits Base salary range: $84,564.48 – $112,752.64. Eligible for an annual discretionary bonus, targeted at 7.5%. Benefits include Medical, Dental, Vision, Prescription Drug Coverage, 401(k) Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave. Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c). LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. Profit Center PC-249 #J-18808-Ljbffr