Assistant General Manager

Zuma Assistant General ManagerAs a Zuma Assistant General Manager, you are responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of service, quality, and guest satisfaction. You will work closely with the General Manager to lead and support the management team, drive financial performance, and maintain a positive and productive work environment.Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma is proud to be part of the Azumi collection.Life at ZumaAt Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we doDo Unto Others - we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy - we bring passion and positivity to everything we doMain DutiesYour key responsibilities will include:Ensure exceptional guest service by maintaining high standards of hospitality, quality, and efficiencyLead, train, and develop the management team and staff, fostering a culture of continuous improvement and professional growthMonitor and manage financial performance, including budgeting, forecasting, and cost controlOversee inventory management, ordering, and supply chain logistics to ensure efficient operationsImplement and enforce health and safety regulations, ensuring a clean and safe environment for guests and staffHandle guest inquiries, complaints, and special requests in a professional and courteous mannerCollaborate with the General Manager to develop and execute marketing and promotional initiativesWhat We Look ForOur ideal candidate embodies our values and the following:A genuine love for culinary experiences & a passion for Japanese cuisineA natural team player who is at home working in sync with a large teamNaturally friendly, customer-oriented, and skilled at creating memorable dining experiencesMinimum 3 years in a Restaurant Manager role in a high-volume, upscale restaurant or related environmentBachelor's degree in hospitality management, business administration, or a related field preferredAbility to work flexible hours, including evenings, weekends, and holidays, as requiredBenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.As part of our team, you'll enjoy:World-Class training, designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsHealth Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-beingBonus Opportunity, eligible roles may participate in our annual bonus program, rewarding individual and business performance401(k) Retirement Plan, supporting your long-term financial well-being and future goalsFamily Meals are shared dailyRewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount, enjoy exclusive discounts across the Azumi group, worldwide!Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.We use eVerify to confirm U.S. Employment eligibility.