Patient Service Representative
Robert Half
Job Description
Job Description
We are looking for a Patient Service Representative to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit y is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.
Responsibilities:
- Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.
- Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.
- Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.
- Support patient intake by reviewing required information and addressing routine questions related to registration procedures.
- Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.
- Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.
- Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.
• Ability to gather and enter insurance information accurately and efficiently.
• Strong customer service skills with the ability to assist patients in a calm and attentive manner.
• Experience handling patient scheduling or related administrative support responsibilities is preferred.
• Comfortable working in a fast-paced environment such as an emergency room or maternity registration area.
• Clear communication skills and the ability to interact effectively with patients, families, and staff.
• Basic computer proficiency and confidence using registration or intake systems.
Vacancy posted 3 days ago
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