IT SPECIALIST (CUSTSPT)

Summary

This position is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure.

This position is for DISA White House Communications Agency at Naval Support Facility, Thurmont, Maryland.This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.

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Duties

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• As Director, SMC PMO, provides technical guidance to staff performing PMO functions, including analyzing broad communications requirements and developing technical guidance to facilitate projects and programs supporting SMC.
• Responsible for Information Technology/Telecommunications projects, programs, task coordination and senior Subject Matter Expert of Information Technology (Customer Support).
• Will be the primary coordinator for all Special Missions Command Information Technology projects related to systems internal and external to the Command.
• Advises the Special Missions Command Commander on all projects impacting both internal and external agencies.
• Provide all senior level customer support assistance as required by the White House Communications Agency (WHCA) Project Management Office and commercial vendors to design, develop, and implement Information Technology/Telecommunications systems.

Requirements

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Conditions of employment

• Must be a U.S. Citizen.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Drug Testing Position.
• Recall/On Call 24/7 Position
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This is a Top Secret/SCI position with Yankee White
• This is a Mission Essential position.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions

Qualifying Experience:

To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience in managing the full life cycle of complex IT and telecommunication projects including developing technical specifications, managing acquisitions, or performing Contracting Officer's Representative (COR) duties to include be not limited to writing Statements of Work (SOW).

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Additionally, prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Special Compartmented Information (SCI) based upon an Single Scope Background Investigation (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White - Category II, minimum).

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.

If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.

Education

There is no substitution of education for the Qualifying Experience at the GG-13 grade level.

Additional information

• This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.
• A three year probationary or trial period may be required.
• Telework availability will be based upon the mission requirements and supervisory determination.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• Recruitment, relocation, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7).
• This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
• This is an obligated position with DISA to which an employee has statutory restoration rights based on active military service, compensable injury or disability when fully recovered, or return rights based on having served an overseas tour(s). When a position is obligated to an employee it means that he/she has an entitlement to that position. During the obligation period, the position may be filled on a temporary or permanent basis. When an obligated position is filled, the selected employee is required to sign an agreement acknowledging that (s)he is aware of the obligation and accepts the fact that (s)he may be displaced under reduction in force procedures at a later time.
• For more information on veterans' preference click here.
• Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
• For more information regarding qualifications requirements please click here.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• For more information on the Cyber Excepted Service Personnel System, click here.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact View phone number on click.appcast.io for assistance.
• If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.