Multi-Skilled Technician - Emergency Services

Job Title: Emergency Room Multi-Skilled Technician

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an 'owner' of Genesis and keep our patients at the center of everything we do - always.

Position Details:

Work Shift: Night Shift - 12 (United States of America)

Scheduled Weekly Hours: 24

Department: Emergency Room

Overview of Position:

Under the delegation and supervision of the registered nurse, the multi-skilled technician will administer basic, direct and/or indirect patient care and perform various procedures and related services necessary to the care and needs of patients/customers. Performs clerical duties and other department functions as directed.

Essential Duties:

• Provides a full spectrum of patient care within scope of training for all patients entering the ED (psychiatric, OB, pediatrics, cardiac, respiratory and orthopedics). Provides procedural assistance for each group or area of care.
• Applies splinting material (i.e. orthoglass) in preparation for physician's final review of positioning, and provides other orthopedic care including slings, wraps and splints.
• Accurately takes and records vital sign measurements or readings.
• Willingly floats between campuses.
• Assists with EKG procedures to include; patient demographics, proper patient position, proper lead placement, troubleshooting artifact.
• Collects blood and urine specimens using proper phlebotomy techniques.
• Collects and reports vital sign information.
• Follows protocols to perform wound care, including cleansing, dressings and closure preparation. Uses critical thinking skills in following protocols such as frequency of EKG readings, when to do lab draws, understanding when to take a culture for fever, etc.
• Follows point-of-care testing procedures.
• Coordinates patient care and promotes rapid throughput between multiple departments and outside offices/ other hospitals, utilizing prioritization and multitasking skills adeptly.
• Consistently checks current database for duties to be completed (i.e., labs, specimen collection, transport to tests, etc.).
• Assists patients with personal needs (i.e., placing on bedpan, bedside commode, public restroom, meal trays, etc.) and documents properly in current database.
• Stocks and replaces outdates in patient rooms, stocks IV trays, lab trays and med room according to room checklist and signs checklist after completion, as assigned.
• Assists with departmental appearance by keeping the clean utility room neat, keeping the linen barrels empty and cleaning rooms post patient discharge according to the competency.
• Assists with patient transports to/from testing (and documents appropriately) and to inpatient units, including telemetry transport.
• Assists with arrival of patients either via squad, ambulatory, wheelchair from the lobby by placing in a gown, and placing on a monitor (if needed) and assists with the discharge of patients to include ambulatory, wheelchair or squad.
• Maintains current competency on spinal immobilization, sager, trauma, CHF and stroke.
• Works collaboratively with other caregivers on the unit.

Qualifications:

• High school graduate or equivalency required.
• Valid CPR certification or obtain within 30 days of employment.
• BCRA certification within 6 12 months of hire date, provided the appropriate classes are available/offered within this period.
• Current enrollment in a nursing program or graduation from an approved MST training program, with completion of pertinent modules, or EMT-B, may be accepted in lieu of items #4-7.
• One year Staff Assistant or related experience.
• One year patient care technician experience or one year related healthcare experience.
• Prior electrophysiology technician experience.
• Ability to read, write and explain or describe information to patients, family and hospital staff.
• Attention to detail.
• Knowledge of medical terminology.

Patient Centered Care & Behavioral Expectations:

Living the Genesis Mission, Vision and Values

• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.

Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)

• Introduces self and roleconnects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

Promotes Patient and Employee Safety

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

Working Conditions/Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Regularly required to stand, walk, talk, hear, use hands to finger, handle, or feel, reach with the hands and arms, and taste or smell.

2. The employee is occasionally required to climb, balance, stoop, kneel, crouch or crawl.

3. Regularly lift or move up to 10 pounds; frequently lift or move up to 25 pounds; and occasionally lift or move up to 50 pounds.

4. Special vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.