Call Center Customer Service Representative
$18.5 per hourKelly
Call Center Customer Service Representative
Ready to Move Your Career Forward? Put your career in motion with an exciting new opportunity! Join the Kelly Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near San Diego, CA. We're committed to helping you succeed at every step along the way.
Position Details
- Title: Virtual/Remote Benefits Customer Service Representative
- Location: San Diego, CA (remote, within a 2-hour radius of Mission Valley)
- Pay Rate: $18.50/hour
- Schedule: Monday through Friday (no weekends), must be available between 6am6pm with occasional extended hours to 9 pm
Why You'll Love This Role
- Enjoy the flexibility of working from home.
- Be part of a supportive team focused on your development.
- Earn competitive pay and unlock access to exclusive Kelly perks.
A Day in the Life As a Benefits Customer Service Representative, you will:
- Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging.
- Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions.
- Safeguard confidential information in accordance with HIPAA and data privacy standards.
- Accurately document calls and case notes with attention to detail.
You'll Be a Great Fit If You Have:
- High School Diploma or GED (required)
- Previous customer service experience (preferred)
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office; ability to navigate multiple computer windows
- Minimum typing speed of 30 WPM
- Ability to work effectively in a virtual environment within the specified location radius
Perks & Benefits
- Fully remote position
- Competitive hourly pay
- Exclusive access to Kelly perks & resources
Ready to Apply? Bring your enthusiasmdiscover what's next for your career with Kelly!
KellyVacancy posted 2 days ago
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