Dental Front Desk - Treatment Coordinator

Treatment Coordinator

Help patients start their smile journey with confidence! Are you friendly, organized, and motivated to make a difference? Whether you bring years of customer service experience or are looking to launch a rewarding new career in dentistry, we are ready to invest heavily in training the right high-energy person!

As our Treatment Coordinator, you'll guide patients and families through their orthodontic journey from their very first visit:

• First Impressions & Consultations: Welcome new patients and families, creating a positive, reassuring, and fun first impression.
• Treatment Presentation: Coordinate and present doctor-recommended treatment plans clearly and compassionately.
• Financial & Insurance Guidance: Review financial arrangements, explain flexible payment plans, and walk parents through insurance benefits.
• Scheduling & Records Management: Answer questions, schedule appointments, and maintain accurate electronic patient records to keep daily workflows running smoothly.
• Multi-Site Clinic Operations: Travel between our local offices (Reno, Sparks, and Carson City) as needed to support daily consultations.

No prior dental or orthodontic experience needed! 12+ years of customer service, sales, retail, or hospitality experience is preferred, but we are fully prepared to train candidates eager to build a long-term dental career.

• Excellent communication, presentation, and interpersonal skills with comfort discussing financial options and navigating office technology.
• Strong organizational skills, multitasking abilities, a positive attitude, and a warm, professional demeanor.
• Reliable personal transportation and willingness to travel between local clinics.
• This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow CDC, OSHA, and ADA safety standards.

Competitive Pay: $21.00 $23.00 per hour (DOE) + Monthly Bonus Opportunities!

Full Healthcare Package: Comprehensive Medical (choose from 5 tailored plan options), Dental, and Vision coverage.

Financial Protection: 401(k) plan with Company Match, plus Life Insurance, Short-Term, and Long-Term Disability coverage.

Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.

Employee Support: Access to our Team Member Assistance Program (EAP) for you and your household.

Perks & Discounts: Dedicated Service & Achievement Recognition Programs, team dental discounts, and corporate cell phone plan savings.

Career Advancement: Comprehensive hands-on training and endless opportunities for long-term professional growth!

If you are enthusiastic, love working with people, and are ready to help patients achieve their dream smiles, we want to meet you!

Apply today to join our team at Orthodontic Partners!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Orthodontic Partners is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.