Community Operations and Leasing Manager

Job Description

Job Description

Salary:

Vie Management is seeking aCommunity Operations & Leasing Managerto lead leasing performance while supporting day-to-day community operations across a portfolio of Washington DC communities, including rent-controlled property.

This role is ideal for a sales-driven, creative leasing professionalwho understands how strong operations, compliance, and resident experience directly impact leasing success. The Community Operations & Leasing Manager will drive traffic, close leases, ensure compliance with DC rent control regulations, and collaborate closely with operations and maintenance teams.

Key Responsibilities

Leasing & Sales Performance

• Drive leasing traffic, occupancy, and revenue through proactive sales strategies
• Conduct engaging tours and effectively close prospective residents
• Build and maintain strong relationships with prospects and residents
• Track leasing activity, traffic, and conversion metrics
• Support renewal efforts through proactive communication

Community Operations & Collaboration

• Partner with maintenance and operations teams to ensure units are rent-ready
• Conduct regular community walks to assess unit readiness and overall presentation
• Communicate operational timelines clearly to support leasing expectations
• Understand building operations to confidently answer prospect and resident questions

Rent Control, Compliance & Administration

• Maintain working knowledge of Washington, DC rent control regulations and Fair Housing laws
• Prepare and manage leases, renewals, rent increase notices, and required resident communications
• Ensure leasing activity complies with local regulations and company policies
• Maintain accurate leasing files, reports, and resident records

Marketing & Community Engagement

• Collaborate with Marketing on leasing campaigns and promotional efforts
• Participate in resident events and outreach initiatives
• Assist with creative leasing strategies to stand out in a competitive market

Leadership & Professional Standards

• Lead by example with professionalism, urgency, and customer focus
• Support and mentor leasing team members as needed
• Maintain a solutions-oriented approach to challenges and resident concerns

Qualifications

• 35 years of experiencein leasing, property management, or residential sales
• Experience working in a rent-controlled or regulated housing environment(DC preferred)
• Proven sales and closing experience
• Strong understanding of community or building operations
• Excellent communication, organization, and time-management skills
• Proficiency with property management software (Entrata preferred)
• Experience with Microsoft Office (Word, Excel, PowerPoint)

What Were Looking For

• Sales-minded and results-driven
• Creative, confident, and relationship-focused
• Organized and detail-oriented
• Comfortable balancing leasing goals with operational requirements
• Thrives in a fast-paced, team-oriented environment

Why Vie Management

At Vie Management, we value innovation, collaboration, and individuality. We foster a diverse, inclusive workplace where employees are empowered to bring ideas forward, take ownership of their work, and grow professionally while creating exceptional living experiences for our residents.