Business Operations Control Analyst

Job Description

Job Description

Americo is hiring a full time Business Operations Control Analyst to join our expanding team!

The hours for this position are Monday – Friday, 8:00 AM – 5:00 PM , on site at our downtown Kansas City, MO office location.

Job Summary:

This individual contributor position reduces risk, regulatory fines, possible litigation and reputation risks through Operations audits, projects, and oversight. Additionally, the role assists in the remediation, validation and monitoring of compliance and third party issues throughout Operations

Key Responsibilities:

• Assist in a variety of projects, audits, mailings, and one-off tasks assigned by leadership
• Compile and review data of Operations processes to compare to state guidelines
• Research issues and obtain documentation as necessary, working across all levels of the organization
• Utilize existing reports to obtain information and effectively present information to management
• Assist with other Operations-wide projects

Required Qualifications

• High School Diploma or GED required.
• 3–5 years of related work experience
• Experience reviewing, researching, or resolving operational issues, including the ability to document findings clearly and accurately.
• Ability to analyze information, identify trends or discrepancies, and support recommendations using available data or documentation.
• The ability to independently perform the following in Microsoft Excel: sort/filter data, use basic formulas, prepare and organize information for review or reporting, VLOOKUP/XLOOKUP, and data validation.
• Strong written and verbal communication skills, with the ability to interact professionally with team members, business partners, and leadership.
• Ability to manage multiple priorities, stay organized, and meet deadlines in a collaborative work environment.
• Experience participating in cross-functional projects, audits, compliance reviews, quality assurance reviews, or process improvement initiatives.

Preferred Qualifications

• Associate’s or Bachelor’s degree in Business, Finance, Accounting, Insurance, Risk Management, or a related field.
• Work experience in insurance operations, life insurance, compliance, audit, quality assurance, risk management, business support, or process review.
• Working knowledge of life insurance products, operational processes, regulatory requirements, or procedural compliance.
• Experience reviewing operational processes, identifying gaps or risks, and recommending process improvements.

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What You’ll Love About Working at Americo:

Compensation:

Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development:

We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance:

We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new parents with a maternity and parental leave program, along with paid STD and LTD.

Health and well-being:

We are committed to your health and are pleased to offer flexible benefits designed to support you and your family, with high quality coverage and meaningful company contributions.

Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching.

Future planning:

Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back:

We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff:

Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors.

Bustling environment:

Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.

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