Senior Administrative Business Partner

Senior Administrative Business Partner

HealthCare Partners, IPA and HealthCare Partners, MSO together comprise our health care delivery system providing enhanced quality care to our members, providers and health plan partners. Active since 1996, HealthCare Partners (HCP) is the largest physician-owned and led IPA in the Northeast, serving the five boroughs and Long Island. Our network includes over 6,000 primary care physicians and specialists delivering services to our 125,000 members enrolled in Commercial, Medicare and Medicaid products. Our MSO employs 200+ skilled professionals dedicated to ensuring members have access to the highest quality of care while efficiently utilizing healthcare resources. HCP's vision is to be recognized by members, providers and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities. We pride ourselves on selecting the most qualified candidates who reflect HCP's mission of serving our members by facilitating the delivery of quality care. Interested in joining our successful Garden City Team? We are currently seeking a Senior Administrative Business Partner in our Garden City Office!

Position Summary: The Senior Administrative Business Partner serves as a high-level administrative and operational partner to Clinical Programs and Administrative leadership. The role combines sophisticated executive support with project coordination, governance, process improvement, and specialized operational initiatives. This position manages complex calendars and leadership priorities while coordinating meetings, committees, cross-functional projects, executive communications, reporting, and organizational deliverables. The Senior Administrative Business Partner is expected to anticipate leadership needs, independently coordinate assigned initiatives, track accountability, and ensure timely follow-through. Working closely with clinical, physician, administrative, and operational leaders, this role supports organizational alignment, operational efficiency, and execution of key priorities while maintaining a high degree of confidentiality, professionalism, and judgment.

Essential Position Functions/Responsibilities:

• Serve as a trusted administrative and operational partner to Clinical Program and Administrative leadership, anticipating needs, managing priorities, and proactively supporting organizational objectives.
• Provide high-level executive support, including complex calendar management, scheduling, meeting coordination, travel, correspondence, and management of confidential information.
• Coordinate leadership, physician, committee, governance, and cross-functional meetings, including agendas, presentations, briefing materials, minutes, and follow-up.
• Maintain visibility of leadership priorities, commitments, deadlines, decisions, and action items to ensure timely and effective follow-through.
• Support Clinical Program leaders, Medical Directors, and physician leadership with scheduling, administrative coordination, onboarding, organizational participation, and related operational needs.
• Develop and maintain physician leadership schedules, including on-call, holiday coverage, and other assignments, as applicable.
• Coordinate assigned strategic, operational, and specialized projects, maintaining project plans, timelines, milestones, deliverables, and accountability trackers.
• Monitor project and initiative progress, identify risks, barriers, and dependencies, and provide timely updates and recommendations to leadership.
• Coordinate cross-functional stakeholders and workgroups to facilitate execution of organizational priorities and completion of deliverables.
• Prepare executive-level presentations, reports, dashboards, briefing materials, project summaries, and other communications to support leadership decision-making.
• Support preparation for Board meetings, executive leadership meetings, audits, regulatory reviews, and other high-level organizational activities.
• Maintain departmental trackers, dashboards, scorecards, and performance tools used to monitor goals, priorities, milestones, and key performance indicators.
• Support process improvement and operational effectiveness initiatives through workflow analysis, process mapping, identification of operational gaps, and implementation of improved processes.
• Assist with the rollout and adoption of new workflows, procedures, tools, and operational enhancements, including communication, training, and implementation support.
• Support initiatives related to quality improvement, affordability, population health, utilization management, care management, risk adjustment, pharmacy, and value-based care, as applicable.
• Maintain and organize departmental documentation, including policies, SOPs, workflows, committee materials, project records, operational guides, and governance documents.
• Manage document repositories, SharePoint sites, version control, review cycles, and archival processes to ensure information remains accurate, current, accessible, and standardized.
• Facilitate communication and collaboration among clinical, physician, administrative, and operational stakeholders, including Utilization Management, Care Management, Quality, Risk Adjustment, Population Health, Pharmacy, Finance, Compliance, and Operations.
• Serve as a central point of coordination for assigned initiatives, helping remove administrative barriers and maintain alignment across stakeholders.
• Exercise independent judgment in prioritizing competing demands, resolving routine issues, escalating risks, and determining appropriate follow-up.
• Maintain a high level of professionalism, discretion, and confidentiality when handling sensitive executive, clinical, personnel, and organizational information.
• Participate in departmental initiatives, special projects, and organizational activities as assigned and perform other related duties consistent with the scope of the position.

Qualification Requirements: Skills, Knowledge, Abilities

• Strong executive administrative, organizational, and project coordination skills.
• Ability to manage multiple priorities, executives, projects, meetings, and deadlines simultaneously.
• Demonstrated ability to anticipate leadership needs and work proactively with minimal supervision.
• Strong calendar management, meeting coordination, governance, and follow-through skills.
• Excellent written and verbal communication skills.
• Ability to prepare polished executive-level presentations, reports, dashboards, and briefing materials.
• Strong analytical, problem-solving, critical-thinking, and research skills.
• Ability to work effectively with executives, physicians, clinical leaders, and cross-functional stakeholders.
• Demonstrated judgment, discretion, professionalism, and ability to maintain confidentiality.
• Experience supporting process improvement, workflow optimization, implementation, or organizational effectiveness initiatives preferred.
• Knowledge of healthcare operations, clinical administration, managed care, population health, utilization management, care management, quality, or value-based care preferred.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with project management, reporting, collaboration, workflow, and document management tools preferred.

Training/Education:

• Bachelor's degree in Business Administration, Healthcare Administration, Health Services Administration, Public Health, Nursing, or related field preferred/required based on organizational requirements.
• Equivalent combination of education and relevant experience may be considered.
• Master's degree preferred.

Experience:

• 5+ years of progressive experience in executive administrative support, administrative business partnership, healthcare administration, clinical operations, project coordination, or related experience.
• Experience supporting senior executives, physician leaders, clinical leadership, or administrative leadership.
• Experience managing complex calendars, confidential information, executive meetings, and competing priorities.
• Experience coordinating projects, strategic initiatives, committees, governance activities, or cross-functional workgroups.
• Experience developing executive presentations, reports, dashboards, project plans, and meeting materials.
• Healthcare, managed care, health plan, IPA/MSO, medical group, population health, or clinical operations experience preferred.
• Experience supporting Clinical Programs, Medical Affairs, Medical Directors, or physician leadership preferred.
• Experience with utilization management, care management, quality, population health, risk adjustment, pharmacy, affordability, or value-based care initiatives preferred.

Our website: HealthCare Partners Base Compensation: $80,000 - $110,000 annually Bonus Incentive: Eligibility based off organizational performance Benefits: Fully paid Medical & Dental employee coverage + robust benefits package (PTO, 401k, FSA, Tuition Reimbursement, etc.) Equal Employment Opportunity Statement: HealthCare Partners, MSO is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status under federal, state, or local laws. In compliance with all applicable laws, HealthCare Partners, MSO upholds a strict non-discrimination policy in every location where we operate. This policy applies to all aspects of employment, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Disclaimer: The above job description outlines the general scope and responsibilities of the position. It is not intended to be an exhaustive list of duties, skills, or qualifications required. Responsibilities may evolve based on business needs.