Lead Veterinary Receptionist / Client Service Representative

Job Description

Job Description

Corinth Veterinary Clinic is seeking an outgoing Lead Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this role, you will oversee the day-to-day operations of the hospital’s front desk while ensuring an exceptional client experience. The ideal candidate supports and mentors the client service team, manages appointment flow, addresses client concerns, and serves as a key liaison between clients, medical staff, and hospital leadership. The Lead Receptionist helps maintain efficient administrative processes, promotes a positive and professional team culture, and ensures both clients and patients feel welcomed and supported throughout their visit.

Schedule and Compensation:

• Compensation : $18-$21 per hour, for each hour worked
• This is a full-time position, with availability needed Monday-Friday. NO WEEKENDS!!

Full-Time Benefits Package*

• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum Qualifications and Skill Set:

• 3+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Strong leadership experience with a focus on building morale, collaboration, and team engagement.
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

Why Choose Corinth Veterinary Clinic?

Corinth Veterinary Clinic is truly something special—a seven-time “Best of Denton County” winner and a trusted pillar of the Hickory Creek, Corinth, Shady Shores, Lake Dallas, and Denton communities. Our clients are loyal, appreciative, and deeply connected to our team because we care for every pet like a beloved family member. We’re pet owners serving pet owners, and that genuine compassion creates a warm, collaborative environment where trust and relationships flourish.

Our team is composed of dedicated veterinary professionals who deliver exceptional care in a state-of-the-art, clean, modern, and efficient facility. But what truly sets Corinth Veterinary Clinic apart as an employer is our commitment to celebrating and investing in our staff. Team members are treated to fully paid attendance to the annual Southwest Veterinary Symposium. Here, your hard work, growth, and well-being are valued—making Corinth Veterinary Clinic not just a workplace, but a supportive, rewarding community where your veterinary career can thrive.

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.