AI-Driven CX Communications Operations Lead
Doist
Benchling is building an AI-powered biotech platform and seeks a Customer Experience Communications Operations Manager to own communications for incidents, changes, and performance. You will manage templates, intake, and audiences across a continuous-release model in regulated environments, ensuring timely, accurate, and auditable messages to customers. You will work with Salesforce, Zendesk, Gainsight, and BI tools, driving cross-team alignment and operational excellence in a hybrid work #J-18808-Ljbffr Doist
Vacancy posted 1 day ago
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