Office Worker/Customer Service

Office Worker | Piggly Wiggly The Role: The Multi-Tasking Hub of the Store As an Office Worker, you are the versatile "go-to" person for both our guests and our management team. This role is a dynamic blend of high-level customer service and essential administrative support. Whether you are processing a Western Union transfer, reconciling a till, or stepping up to lead the front-end, your diligence ensures our store operations remain smooth and professional. Key Responsibilities Customer Service Center: Manage the service counter as the primary point of contact for specialized transactions, including Western Union, Bill Pay, Lottery, Money Orders, and guest refunds. Financial Support: Perform basic bookkeeping tasks such as verifying currency, reconciling cash tills, and preparing bank deposits with high accuracy. Front-End Leadership: Take responsibility for front-end operations and team coordination in the absence of the Front-End Manager. Administrative Tasks: Answer and redirect store phone calls, take accurate messages, and utilize office equipment (computers, printers, photocopiers) for word processing and spreadsheets. Operational Support: Undertake various clerical and organizational duties as assigned by the Store or Office Manager to keep the back-office efficient. What We're Looking For: Reliability & Hard Work: A dedicated professional who can work independently and handle the responsibility of monetary reports. Great Communicators: Strong interpersonal skills are required for both phone etiquette and face-to-face guest interactions. Technical Aptitude: Familiarity with office procedures, basic computer software (Word/Excel), and standard office appliances. Flexibility: Must be able to work a schedule that includes nights and weekends . Accountability: Someone comfortable handling cash and sensitive transactions with total integrity. Why Join the Piggly Wiggly Office Team? Flexible Options: We offer both Full-Time and Part-Time positions to fit your schedule. Competitive Pay: Comparable wages that reflect your administrative skill and responsibility. Career Growth: Gain valuable experience in retail management, bookkeeping, and professional office operations. #J-18808-Ljbffr Piggly Wiggly, LLC