Customer Service Representative
Deutsche Post Und Dhl
DHL Supply Chain Hiring
At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
Position: Customer Service Rep Shift: Weekend Day shift / Fri - Sun / 6am to 6pm Pay: $21.50 + $2.00 shift premium for working weekend day shift. Additional Incentives: Attendance Bonus
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
- Dispatching, scheduling and handling warehouse inbounds and outbounds
- 3 years minimum experience in Microsoft applications, Excel, Outlook, and Word.
- Experience in any WMS system, allocating orders, waving orders or problem solving in system
- Strong communication via email and over the phone.
Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes: - Affordable medical, dental, and vision coverage available beginning on your 30th day - PTO program for all associates, including paid holidays and vacation - 401(k) with generous company match - Tuition reimbursement program - Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our organization is an equal opportunity employer.
Deutsche Post Und DhlVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in China Grove, NC vacancy
- Benefits Health insurance Paid time off 401(k) matching Benefits package varies by location Job Description As a Customer Service Representative , you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling...SuggestedWork at office
- About Us: At our State Farm Insurance office, we are committed to providing exceptional insurance and financial services to our community. We prioritize building strong relationships with our clients and ensuring their peace of mind through personalized solutions tailored...SuggestedHourly payPart timeWork at officeFlexible hours
- ...of the role. Responsibilities: Receive, enter, and manage customer orders, order changes, cancellations, and related transactions... ...with customer requirements, business processes, and established service standards. Communicate order changes, service interruptions,...SuggestedFull timeWork at office
Spencer Ogden
Mooresville, NC10 hours ago - ...the premier provider of tire recycling services in North America with operations throughout... ....Job Summary: The Inbound Sales Representative is responsible for driving revenue growth... ...increasing tire volume, and expanding customer relationships within an assigned territory...SuggestedWork at officeLocal area
Lakin Tire West
Concord, NC2 days ago $30k - $60k
Future Opening: Customer Service Representative - State Farm Agent Team Member Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may...SuggestedFor contractorsFlexible hours- ...knows how to start conversations with new customers, and is motivated by turning cold leads... ...results through our ZOHO CRM system. Represent RSU and its brands professionally while providing a high level of customer service. Must be willing to travel up to 20 days...Full time
Retail Solutions Unlimited
Concord, NC2 days ago - ...Job Description The Customer Service Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal...Work at officeShift work
Innospec Inc.
Salisbury, NC13 days ago - Title: Call Center Representative Department: Operations Status: Non-Exempt Position Classification... ...responsible for providing high quality service to all individuals that contact our... ...ensuring the delivery of excellence in customer service. Minimum Qualifications...Hourly payWork at officeImmediate start
$35k - $60k
...value‑based conversations and remarkable customer experience. If you are a motivated self... ..., and market appropriate products and services. Maintain a strong work ethic with a... ...experience (outside sales or inside sales representative, retail sales associate, or...For contractorsWork at officeImmediate start$15 - $18 per hour
...Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality... ...rewarding career and providing amazing customer experiences, you may be a match for our... ...opening for a Customer Support Representative/Dispatcher! JOB SUMMARY As a vital...Hourly payWork at officeImmediate startRemote workMonday to FridayFlexible hours$15 - $19 per hour
Full-time Lake Norman, NC On-site $15 - $19/hr About the Role As a Customer Service Representative, you are the voice of our business. Homeowners in the Lake Norman area call us when they need help maintaining, repairing, and improving their homes. Your job is to listen...Full timeWork at officeLocal area- Job DetailsJob Location: SALISBURY, NC 28147 JOIN THE CLONINGER AUTOMOTIVE GROUP TEAM! Now Hiring: Service BDC Representative Salisbury, NC Are you energetic, customer-focused, and thrive in a fast-paced environment? Cloninger Automotive Group is looking for a Service...Immediate start
- ...Customer Service Representative The Customer Service Representative will be responsible for supporting customers by addressing inquiries, resolving issues, and providing timely and accurate information regarding products and services. This role will serve as a key point...Seasonal workWork at office
- Location 8425 Hwy 49 N, Mt Pleasant, North Carolina 28124 Shift Availability Days and Evenings; Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun...Weekly payTemporary workPart timeLocal areaWorldwideFlexible hoursShift workAfternoon shift
$12 - $15 per hour
...Customer Service Representative FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer...Hourly pay- ...that leads with compassion, connection, and care. As a full-service animal hospital offering everything from wellness exams... ...seen, heard, and valued. We're looking for a Full-Time Customer Service Representative to bring warmth, efficiency, and energy to our front desk...Full timePrivate practiceShift workDay shift
$12 - $15 per hour
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team! Benefits/Perks Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will Be the initial...Hourly pay- Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Qualifications Previous work experience where you worked in-person with customers. Experience using computers,...Full timePart timeWork experience placement
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
China Grove, NC1 day ago- Covia Innovation Center in Concord, NC is seeking a Customer Service Representative I to efficiently process orders, coordinate logistics, and advise customers of changes in a remote, fast-paced environment. The role requires 2+ years in administrative services or account...Remote jobFull timeWork at office
- ...SUMMARY: As a Sales Business Development Representative (BDC), your day-to-day includes researching leads, interacting with customers over the phone/internet, building positive... ...an ability to showcase our products and services in a compelling way! BENEFITS: ~ Paid...Full timeWork experience placementWork at officeLocal areaShift workAfternoon shift
Hendrick Automotive Company
Concord, NC4 days ago $23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
China Grove, NCmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Landis, NCmore than 2 months ago$23.47 - $38.62 per hour
Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role.Position Details...Hourly payPostal Jobs Resource
Landis, NCmore than 2 months ago- Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday... ...provide post-order service Requirements Our Customer Service Representatives are self-motivated and driven by a desire to exceed...Work at officeMonday to FridayWeekend workAfternoon shift
- ...Vista Financial Services- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 6501 E Independence Blvd, Charlotte...Weekly payFull timeCurrently hiringMonday to Friday
LoanMax Title Loans
Harrisburg, NC14 hours ago - ...mail and packages for homes and businesses. They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal counters. The role requires accuracy, reliability, and stamina, often involving early mornings or outdoor work in all...Early shift
Postal Jobs Now
China Grove, NC1 day ago $5,000 per month
...Senior Customer Service Representative Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge...Contract work$40k - $80k
...State Farm Agent, you will build and develop customer relationships within the community to... ...needs, and market appropriate products and services.RequirementsSales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredSuccessful...For contractorsMary-Beth Burgess - State Farm Agent
Kannapolis, NC2 days ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
China Grove, NCmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- full time remote customer service representative China Grove, NC
- customer satisfaction China Grove, NC
- customer China Grove, NC
- client service China Grove, NC
- customer service position China Grove, NC
- customer service opportunity China Grove, NC
- online customer service part time China Grove, NC
- customer service China Grove, NC
- customer care technician China Grove, NC
- customer support China Grove, NC