Technical Account Manager

Job Description

Technical Account Manager

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Direct Hire | Milwaukee, WI | $80k - $95k/year Base + Incentives

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Extension is seeking a Technical Account Manager for a direct-hire opportunity with one of our clients in the Milwaukee, WI area. If you enjoy combining technology, sales, and relationship-building while helping a growing business scale, this could be the opportunity for you!

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About Our Client

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• Growing SaaS company providing automation and data-driven solutions for technical and industrial businesses.
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• Work directly with the Account Executive and collaborate with product and internal teams.
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• Play a key role in customer onboarding, account growth, and new business development.
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• Help build and improve processes as the company continues to grow.
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• Competitive base salary with additional bonus and incentive potential.
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Key Objectives / Role Responsibilities

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• Lead customer onboarding from contract signature through platform launch and initial reporting.
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• Identify opportunities to grow existing accounts through additional locations, modules, and service offerings.
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• Partner with the Account Executive to move deals forward, prepare quotes, and manage contracts and pricing documents.
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• Maintain accurate CRM records, pipeline activity, and sales forecasts.
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• Develop repeatable processes for sales, onboarding, and account management while coordinating customer needs across internal teams.
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Desired Skills & Qualifications

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• 5–7+ years of experience in SaaS sales, account management, sales operations, or a related customer-facing role; candidates with 3+ years of highly relevant experience may also be considered.
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• Strong sales mindset with experience identifying revenue opportunities and expanding customer relationships.
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• Technical aptitude and the ability to explain complex solutions clearly.
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• Experience with CRM platforms; HubSpot is a plus.
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• Excellent organization, follow-up, communication, and problem-solving skills.
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• Self-starter who takes ownership, adapts to changing priorities, and thrives in a growing company.
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• Experience in industrial technology, engineering, facilities management, electrical contracting, data centers, or other technical B2B industries is preferred.
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Salary Information

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• $80k - $95k/year + incentives
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If you're a technically minded sales professional who enjoys growing accounts, building relationships, and creating better processes, this Technical Account Manager opportunity offers the chance to make a real impact!

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We’re looking forward to connecting with you and are excited to help you make your next career move!