Learning and Development Specialist

LEARNING AND DEVELOPMENT SPECIALIST Department: PEOPLE AND CULTURE Work Location: US - Atlanta, GA Pay Range Details $70,548.26 - $98,414.83 Annually USA Grade G Who We Are As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results. What We Are Looking For At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non‑traditional educational or professional path, we hope you will consider a career at CARE. Job Summary CARE works around the globe to save lives, defeat poverty, and achieve social justice, seeking a world of hope and equality where all people live with dignity and security. The Learning and Development Specialist owns the operations, administration, and delivery of CARE USA's learning, leadership development, and onboarding programs, and implements selected programs end to end. The role manages the day‑to‑day operation of CARE Academy, CARE's learning management system, along with L&D content and vendor administration, and facilitates learning experiences in person and virtually. The role contributes technical expertise to the learning strategy set by the Senior Manager and Senior Director. By keeping L&D programs effective and well‑run, the role helps CARE develop its people and strengthen performance. The position reports to the Senior Manager, Talent Management and Culture. Responsibilities Manage all aspects of learning and development programming, including curriculum updates, learning material production, communication plans, assessments such as 360 feedback, and the logistics of in‑person and virtual workshops. Gather input from managers and staff, along with assessment data, to identify learning needs, and translate those needs into program priorities and content. Contribute technical expertise to the design of learning and leadership development initiatives for staff at all levels, in line with CARE USA People and Culture strategies. Facilitate and deliver learning and development content in person and virtually. Evaluate the effectiveness of learning programs using participant feedback, completion and learning data, and follow‑up measures, and recommend improvements. Manage L&D vendor contracts, procurement, and payments. Liaise with program support teams to align on the creation and delivery of global compliance trainings and annual refresher programs. Management and maintenance of the LMS and professional development catalogue Act as the owner of CARE's learning management system, CARE Academy, working in close partnership with the HR Service Center on maintenance. Improve CARE Academy programs and the Professional Development Catalogue to create positive, impactful learning experiences and to build learning paths and programs as needed. Track key learning metrics and generate learning analytics to inform decision making. Collaborate with the HR Service Center on process improvements, primarily in workflow, system enhancements, and utilization. Collaborate with CARE Academy liaisons, HR Business Partners, and other stakeholders to ensure consistency, share best practices, and drive usage. Onboarding development, maintenance, and support Support the development of onboarding programs and orientation materials for staff on CARE USA payroll. Lead the adoption and ongoing maintenance of onboarding materials for CARE USA payroll staff. Support collaboration with International Programs and Operations to develop and drive adoption of onboarding programs and orientation materials globally, as needed. Provide guidance to managers, on request, on onboarding best practices. Required Qualifications Bachelor's degree or college diploma, or an equivalent combination of education and work experience, in instructional design, human resources, business, organizational development, adult education, or a related field. Minimum of three years of experience in learning and development or instructional design, including hands‑on facilitation experience. One year of experience building and managing eLearning and online training content. Proficiency with Microsoft 365 and AI tools. Strong written and verbal communication skills. Strong collaboration skills. A proactive approach in a fast‑paced, changing environment. Strong organizational skills, with the ability to follow through and manage multiple competing priorities. Strong attention to detail. Preferred Qualifications A professional learning or talent‑development certification, such as CPTD or APTD. Experience working with diverse, global populations and dispersed teams. Experience managing a learning management system. Experience managing vendor relationships. Equal Opportunity Employer CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law. Salary Note Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US. #J-18808-Ljbffr