Patient Service Rep

Job Summary and Responsibilities As our Patient Service Representative, you will be the vital first impression and empathetic guide for every patient entering our healthcare system, setting the stage for a positive and seamless care experience. Every day you will expertly greet all patients with warmth and professionalism, meticulously collecting and verifying comprehensive demographic and insurance information from both new and established patients. To be successful in this role, you will leverage your exceptional communication skills, keen attention to detail, and profound empathy to navigate complex administrative processes while providing a calming and reassuring presence. Required Qualifications High school diploma or GED Six (6) months customer service or medical setting experience or Associate degree Professional demeanor with a positive, upbeat attitude Excellent organizational and interpersonal communications Detail oriented with ability to multi-task Capable to work independently with minimal supervision Ability to effectively present information and respond to questions from administrative and clinical staff, groups of managers, patients and physicians Preferred Qualifications Knowledge of medical terminology Location Virginia Mason Franciscan Health, Puget Sound area. Pay Range $23.90 - $32.07 per hour #J-18808-Ljbffr