Dynamics 365 Developer

Role Description

We are looking to add a Dynamics 365 Developer to our IT Department. You will drive the development, customization, and optimization of our Microsoft Dynamics 365 platform to meet specific business needs. You will:

• Actively develop, customize, and configure the Microsoft Dynamics 365 platform to meet specific business requirements.
• Design and implement custom CRM workflows, plugins, and integrations using Power Platform, C#, .NET, and JavaScript.
• Customize entities, forms, views, and business process flows within Dynamics 365, ensuring alignment with user needs.
• Support QA with test initiatives.
• Collaborate with business analysts and stakeholders to gather detailed technical requirements and translate them into effective solutions.
• Lead the design and development of data integrations, migration scripts, and automation to streamline CRM workflows.
• Optimize system performance through regular reviews of architecture and coding standards, implementing best practices for scalability.
• Troubleshoot and resolve complex technical issues within the Dynamics 365 environment, including debugging, fixing bugs, and enhancing functionality.
• Act as the primary escalation point for Dynamics related technical issues, providing advanced support and mentoring other team members on troubleshooting techniques.
• Proactively monitor system performance, identifying and addressing potential issues before they impact users.
• Create and maintain detailed technical documentation, including customization guides, development standards, and user training materials.
• Maintain comprehensive records of development work, updates, and solutions for reference and training purposes.
• Stay updated with the latest Dynamics 365 features, tools, and industry trends to continuously improve system functionality and user experience.
• Drive initiatives to enhance system performance, streamline workflows, and improve the overall efficiency of systems.
• Identify and implement new technologies and tools that enhance system capabilities, focusing on automation and integration within the existing tech stack.

Qualifications

• Proficiency in Microsoft Dynamics 365 development, customization, and configuration, including workflows, plugins, and integrations using Power Platform, C#, .NET, and JavaScript.
• Strong experience in designing data integrations, migration scripts, and automations to optimize CRM workflows.
• Advanced troubleshooting skills for complex technical issues within the Dynamics 365 environment, including debugging and system performance monitoring.
• Ability to produce comprehensive technical documentation and conduct knowledge-sharing sessions on features and best practices.
• A commitment to continuous learning, staying updated on technical advancements, and implementing innovative solutions to enhance system capabilities.
• Familiarity with plugins for the MS Dynamics 365 suite of products, such as North52, is a plus.
• Familiarity with agile project management methodologies is a plus.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of Microsoft Dynamics 365 development experience, including acting as a technical lead or mentor on CRM projects.
• An equivalent combination of education and experience would be acceptable.

Benefits

• Salary is $110-130K.
• Position may be done remotely. Must be located in the US and available for very limited travel.