Medical Assistant (Dallas)

About MaxHealth MSO

MaxHealth MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, DallasFort Worth, Houston, San Antonio, and surrounding communities.

We support:

• MaxHealth Family, Internal & Sports Medicine
• Elevate Brain Injury & Mental Health

Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.

Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.

At MaxHealth MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.

Visit our company websites:

MaxHealth Family, Internal & Sports Medicine

Elevate Brain Injury & Mental Health | Compassionate Care

MaxHealth DPC

Job Summary

We are seeking a Bilingual Medical Assistant to join our team at MaxHealth MSO! This role will support our providers and performing medical assistant day-to-day duties while contributing to a positive, efficient work environment. As a Medical Assistant, you will be responsible for providing nursing care to clinic patients under the direct supervision of physicians and managers. You will train with our existing Medical Assistants in various administrative, support, and clinical duties.

Responsibilities:

• Understands and performs office procedures, after reasonable training. Only performs clinical procedures (i.e., injections) signed off to perform.
• Assesses patient's general condition and takes vital signs, weight, medications, and dosage review.
• Documents of all activities/interventions, patient/family responses, medication dispensed/prescribed, phone calls, etc., in the electronic medical record.
• Ensures follow-through on all patient needs that come through the clinical office and communicates with COS on any patient issues.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Using a computer for patient charting, test ordering, secure patient communications, and appointment scheduling as needed.
• Pays attention to detail and keeps work/office/common area(s) clean, orderly, and organized
• Cleans exam and procedure rooms between patients at the end of day, following established cleaning protocols and in accordance with OSHA guidelines for safety.
• Assists in re-stocking supplies in exam and procedure rooms and helps monitor supplies levels using inventory tracking and other systems.
• Packages and sterilizes surgical equipment, participates in the maintenance and general upkeep of auto-clave sterilizers, endoscopes, procedure equipment, and other materials as necessary, following established protocols.
• Collects and process urine and blood samples for testing.
• Able to maintain composure during times of confusion.
• Maintains a pleasant and courteous manner.
• Willing to assist with training new personnel.
• Willing to be cross trained to another position when necessary.
• Ensures departmental HIPAA Compliance. Communicate with the COS and/or Privacy Officer when necessary.
• Communicates with COS with back-office equipment issues that arise, causing a delay in data entry and/or work efficiency.
• Remains engaged and shares ideas to improve patient care, work efficiency, and job satisfaction.
• Follows Company Handbook and adheres to the Dress Code.
• Other duties assigned by COS.

Requirements:

• Knowledge of basic nursing principles and protocols.
• Must be computer literate and have a working knowledge of medical practice management systems and electronic medical records. Must have basic knowledge of medical terminology.
• Minimum of 1 year experience working as a medical assistant in a physician office.
• Primary care/PCP experience required.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of medical chart reporting/records.
• Possess a strong work ethic and a desire to excel at what you do.
• Be self-motivated and have a positive attitude.
• Possess the ability to maintain professionalism and focus in a busy environment.
• Be personable, compassionate and a patient advocate.
• Skill in appropriate assessment and assistance techniques.
• Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
• Skill in health information management by appropriately charting patient data.
• Maintains up to date certification, if applicable.
• Ability to relate and deal with providers and coworkers in a positive and professional manner.
• Ability to operate office equipment, including but not limited to, fax, copier, scanner.
• Ability to solve problems in a timely and effective manner.
• Ability to work under stressful conditions with little supervision.
• Ability to be flexible regarding schedule and duties.

Environmental/Working Conditions:

• Regularly deals with multiple patient cases and potentially stressful situations.
• Risk of exposure to communicable disease, i.e., viruses, lab specimens, and air-borne pathogens.
• Regularly stoops and bends to store/move supplies.
• Must use computer to access and to enter patient information.
• Regularly receives high volume of telephone calls.
• Varied activities include sitting, walking, stooping, lifting, bending, and reaching. Must be able to exert up to 50 pounds of force occasionally.
• Must be able to use a variety of office equipment including a phone, writing instruments, PC, fax and medical equipment including stethoscope, Uro-flow machine, centrifuge, scales, blood pressure cuff.

Benefits:

• Dental insurance

• Vision insurance

• Health insurance

• Life insurance

• Paid time off

Schedule:

• 40 hours per week

• Monday to Friday

• Evening and weekend rotation

Language:

• Bilingual English and Spanish (required)

Work Location: In person

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements may be modified to accommodate individuals with disabilities.

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