Orders, Shipping & Fulfillment Specialist

Join our growing team and help us deliver excellence.

Are you someone who takes pride in precision, elegance, and consistency?

Do you enjoy making every unboxing feel like a gift? At Brilliance.com, we’re looking for a thoughtful, detail-obsessed professional to help fulfill luxury jewelry orders — where how it’s shipped matters as much as what’s inside.

What You’ll Do:

• Curate and pack jewelry orders with 100% accuracy.

• Create a premium unboxing experience using our signature packaging — ribbons, tissue, tags, and all.

• Ensure on-time, error-free shipping using platforms like ShipStation or Easyship.

• Print labels and process shipments via FedEx, UPS, DHL, etc.

• Treat every order like a $10,000 ring (because it might be).

What You Need:

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small, high-value items (jewelry, cosmetics, watches, etc.).
• Excellent attention to detail — you triple-check your work before you say “done.”
• Polished presentation skills with an eye for symmetry, neatness, and luxury appeal.
• Familiarity with shipping/label software (a plus, not required).
• Reliable, punctual, and self-motivated — the kind of person others trust with delicate items.

Why You'll Love Working With Us

• Stability You Can Count On – Over 35 years in business and growing stronger
• Work with a Trusted Luxury Brand – 3,000+ five-star reviews on Trustpilot
• Small, dedicated, and meticulous team culture
• Pride in creating experiences that feel as special as what’s inside the box

Perks & Benefits:

• $45,000–$50,000 salary (based on experience)

• Health insurance: With company contribution

• 401(k): Eligible after 6 months

• Paid Time Off: 5 vacation days (after 1 year), plus paid legal holidays (New Year’s, Independence Day, Thanksgiving, Christmas, etc.)

If you’re the kind of person who straightens the ribbon just so before sealing a box — we want to meet you.

Apply now and help us ship brilliance — one unforgettable box at a time.