Senior .NET WPF Developer Telephony Applications

Senior .NET WPF Developer Telephony Applications

Location: Charlotte, NC (4x onsite, 1x remote)

Length: 6 - 12+ month Assignment

Charter Communications

Must be local to Charlotte, NC

Required Skills

C#

.NET

WPF- MUST have experience in the last 3 years as this is a desktop application team

API (some knowledge of web services)

Additional Skills

Telephony background

AI solutions

Role Overview

This role focuses on .NET development in support of a merger initiative. The position involves enhancing and integrating a desktop-based telephony application. The work entails adapting a proprietary, agent-facing application to operate within the infrastructure of the acquiring organization. This platform serves as a middle layer between call center systems and the agent interface.

Key Responsibilities

• Develop and maintain a desktop-based telephony application using .NET technologies.
• Enhance application functionality, including call recording, audio and video processing, and transcription
• Work with Windows Presentation Foundation (WPF) to build and adapt the user interface.
• Implement and support automated summaries, biller connectivity, and AI-driven capabilities.
• Troubleshoot and resolve technical issues within the application.

Required Qualifications

• C#
• .NET
• WPF (Windows Presentation Foundation)
• APIs (specifically REST APIs)
• Troubleshooting

Preferred Qualifications

• Experience with telephony systems or a background in the telecommunications industry.
• Familiarity with Artificial Intelligence (AI) concepts or technologies.