Shift Leader

Shift Leader

The Torchys legacy began in Austin Texas in 2006 with an idea a dedicated executive chef and a food trailer to now operating restaurants nationwide.

What We Need

As a Shift Leader you will ensure every shift runs smoothly and we deliver a Damn Good experience to our guests. You will balance hands-on involvement with guiding and supporting the team taking responsibility for both Front of House (FOH) and Back of House (BOH) activities.

What Youll Do

• Shift Leadership: You will lead shifts with a focus on delivering exceptional guest experiences managing team dynamics and ensuring operational excellence.

• Key Holder Responsibilities: You may serve as a key holder responsible for opening and closing the restaurant including setting up and securing the facility.

• Task Delegation: You will identify prioritize and delegate tasks to team members to keep the restaurant running efficiently during your shift.

• Guest Experience: You will actively engage with guests to ensure their needs are met and address any concerns with urgency and care.

• Team Support: You will assist in hiring training and mentoring team members to help them achieve their potential and meet performance standards.

• Operational Excellence: You will maintain knowledge of FOH and BOH processes including recipe adherence food safety and cleanliness standards.

• Inventory and Prep Management: You will support inventory management ensure proper prep levels and conduct line checks to uphold food quality.

• Cash Handling: You will supervise cash management ensuring accuracy and adherence to company policies during opening and closing activities.

• Compliance and Safety: You will complete and ensure compliance with all health safety and regulatory checklists.

• Problem-Solving: You will resolve guest or team member issues with a sense of urgency and professionalism escalating concerns when necessary.

• Flexibility: You will perform other duties or special projects as assigned to meet evolving business needs.

How Youll Do It

• Leadership: You will set the tone for the team demonstrating Torchys values and fostering a positive work environment.

• Adaptability: You will remain calm and effective in a fast-paced dynamic environment handling challenges with confidence and creativity.

• Communication: You will ensure clear and open communication with team members providing direction feedback and encouragement.

• Attention to Detail: You will uphold high standards for food quality safety and cleanliness ensuring every detail contributes to an excellent guest experience.

• Teamwork: You will work collaboratively with all team members building trust and respect to achieve shared goals.

What You Need

Minimum Qualifications

• Experience in a supervisory or leadership role in a restaurant or similar environment.

• Strong understanding of food safety guest service and restaurant operations.

• Required state alcohol-server and Manager ServSafe certifications.

• Flexibility to work varying shifts including evenings weekends and holidays.

• Ability to lift push pull or carry heavy objects up to 40 pounds and to stand or walk for extended periods.

Preferred Qualifications

• Bilingual English/Spanish a plus.

• Experience in training mentoring and developing team members.

• Familiarity with inventory and cash-handling processes.

• Proven ability to handle high-pressure situations with professionalism.

Lets TACO bout why it pays to be a Torchys Team Member:

• $18.00 - $20.00 per hour based on experience
• Flexible schedules
• Incredible growth opportunities . This is more than just a jobit can lead to a Damn Good career!
• Damn Good food discount card for you AND your spouse
• Access to all benefits including medical dental and vision for full time Team Members after 1 year of employment plus 401(k) after 6 months
• Paid Time Off ( PTO ) after 1 year of employment
• Torchys Family Foundation supports our fellow Team Members in times of need and crisis

Required Experience:

Manager