Practice Manager - Med Spa
$50k - $65kDiamond Accelerator
Job Description
Job Description
Practice Manager – Medical Spa
Location: Celeb Aesthetics & Wellness / Houston, TX
Employment Type: Full-Time
Salary: 50,000-$65,000/year + performance-based bonus
Experience Required: 2+ Years in Med Spa or Aesthetic Practice Management
About Us
We are a highly reputable medical aesthetics practice known for excellence in patient care, cutting-edge treatments, and a commitment to delivering results-driven experiences. As we continue to expand, we are looking for a seasoned Practice Manager to lead day-to-day operations within our thriving location.
Position Overview
The Practice Manager will oversee daily business operations, team performance, and client satisfaction in our practice. The ideal candidate has a strong leadership presence, a strong understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices while ensuring an exceptional client experience. The Practice Manager is instrumental in ensuring continued revenue growth and will support providers in the sales and consultation process, in addition to other managerial duties.
Key Responsibilities
Oversee and optimize daily operations within location
Lead, train, and support front desk staff, providers, and support teams
Ensure consistent, high-quality client experiences and satisfaction; ensure patient journey is positive and seamless
Manage schedules, systems, inventory, and vendor relationships
Conduct lead follow-up consultations as needed
- Meet and exceed all monthly service and retail goals; coach team to meet and exceed goals
Must be able to multi-task with a smile
- Track individual and team sales performance and other KPIs
Monitor and report KPIs and implement strategies to improve revenue, retention, and operational efficiency
Ensure compliance with all state regulations and company protocols
Support business development, marketing campaigns, and client outreach; build community partnerships
Act as a liaison between ownership and staff
Implement and improve standard operating procedures and systems, execute on ideas
- Conduct performance reviews
- Hire, onboard, and train staff; implement corrective actions as needed
Qualifications
Minimum of 2 years of management experience in a medical spa or aesthetic practice
Strong leadership and team-building skills
Proficient with technology - computers, software, EMR systems, scheduling, and CRM tools
Excellent communication, organizational, critical thinking, and problem-solving abilities
Strong business and sales acumen
Deep knowledge of aesthetic treatments and services
Support of marketing efforts
Professional, polished, and patient-focused demeanor
What We Offer
Competitive salary: $50,000 - $65,000/year + bonus opportunities
Opportunity to manage a high-volume, fast-pasted environment with professionalism and positivity
Collaborative team environment
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