Water Damage Restoration Technician

Job Description

Job Description

We are seeking a Water Damage Restoration Technician to become a part of our team! You will perform necessary work to keep machines, mechanical equipment, and structure of an establishment in repair.

Responsibilities:

• Maintain an adequate schedule for job scheduling
• Install or remove commercial drying equipment in the field
• Assess water damage and create precise documentation
• Operate a truck mounted carpet cleaning machine
• Maintain organization and cleanliness at shop and vehicles
• Repair minor issues with equipment
• Complete maintenance and repair work orders, in a timely fashion
• Order and replace broken parts or equipment
• Maintain a clean and a safe work space
• Perform other duties, as assigned 

Qualifications:

• Previous experience in water damage or other related fields
• Familiarity with hand-held tools and equipment
• Deadline and detail-oriented
• Ability to handle physical workload
• Clear driving history
• Clear background check

A flood and mold remediation company's office serves as the central hub for coordinating emergency response, customer communication, insurance documentation, and project management. Office staff answer emergency service calls, schedule technicians, dispatch crews and equipment, and communicate with homeowners, tenants, property managers, and insurance adjusters throughout the restoration process.

Administrative responsibilities include creating estimates, preparing invoices, reviewing moisture documentation and photo reports, maintaining job files, submitting insurance documentation, tracking equipment usage, ordering supplies, processing payments, and ensuring compliance with industry standards and company procedures. The office also manages customer service, follows up on ongoing projects, schedules inspections, coordinates with subcontractors, and monitors project timelines to ensure work is completed efficiently.

Because flood and mold restoration is often an emergency service, the office plays a critical role in prioritizing urgent situations, coordinating after-hours responses, and ensuring technicians have the information and resources needed to mitigate property damage quickly while maintaining clear communication with all parties involved.

Company Description

A flood and mold remediation company's office serves as the central hub for coordinating emergency response, customer communication, insurance documentation, and project management. Office staff answer emergency service calls, schedule technicians, dispatch crews and equipment, and communicate with homeowners, tenants, property managers, and insurance adjusters throughout the restoration process.\r\n\r\nAdministrative responsibilities include creating estimates, preparing invoices, reviewing moisture documentation and photo reports, maintaining job files, submitting insurance documentation, tracking equipment usage, ordering supplies, processing payments, and ensuring compliance with industry standards and company procedures. The office also manages customer service, follows up on ongoing projects, schedules inspections, coordinates with subcontractors, and monitors project timelines to ensure work is completed efficiently.\r\n\r\nBecause flood and mold restoration is often an emergency service, the office plays a critical role in prioritizing urgent situations, coordinating after-hours responses, and ensuring technicians have the information and resources needed to mitigate property damage quickly while maintaining clear communication with all parties involved.