Perinatal Case Manager, HONEY

Washington, DC | Temporary | $25.96 - $26.92 per hour | Washington Post Top Workplace (8x Winner) Community of Hope is seeking a Perinatal Case Manager, HONEY to assess patient needs during the pregnancy and postpartum period, developing individualized care plans and ensuring patients have timely access to healthcare and educational services that will remove barriers to care and improve overall outcomes for parent and baby. This is a full‑time, temporary position located at our Family Health & Birth Center in NE, Washington, DC. Our Approach and Values We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do. What You’ll Do Ensure access to supportive and educational services for prenatal and postnatal patients, increasing understanding of maternal and child health needs and coordinating social services and parenting resources. Complete biweekly home and community visits to engage families in their natural environment, assess needs, monitor progress toward goals, and ensure interventions are responsive to each family’s home environment. Maintain a caseload of about 30 participants referred from DC-based housing providers, medical providers, or the Virginia Williams Family Resource Center, providing care coordination services to ensure access to perinatal health and early child health services. Conduct thorough assessment on all prenatal/postpartum clients utilizing Healthy Screening tools (HITS, 4P’s, PHQ-9, Edinburgh) and follow up and refer patients appropriately based on risk. Utilize non-COH data sources, including CRISP, to coordinate care for high‑risk clients, ensuring providers have access to accurate and complete medical information at the point of care and facilitating smooth transition of care from emergency department visits. Develop care plans with designated periods, emphasizing risk factors such as social needs, barriers to care, pregnancy planning, and food insecurity. Ensure all prenatal and postpartum clients utilize referrals provided through weekly reminder calls, assist with provider appointments, including follow‑up/rescheduling of missed appointments, and ensuring access to care. Act as a liaison between the client and their families, homeless services provider, clinical staff and other health care professionals. Document relevant resource connections and referrals, client encounters (face‑to‑face, telephone, electronic communications) in eCW within 2 business days and in other systems per HIPAA and departmental policies. Complete other tasks as requested by supervisor. Requirements Must‑Haves High school diploma, G.E.D, or equivalent experience. Valid BLS Certificate. Experience providing social services, care coordination or health care education. Familiarity with perinatal services and standard of care. Strong organizational skills; ability to multi‑task and problem‑solve. Strong written and verbal communication skills. Experience conducting home visits; valid driver’s license, vehicle and proof of auto insurance. Ability to travel between sites. Willingness and ability to make home and hospital visits, and work occasional evenings and weekends. Proof of required vaccinations (Flu, Covid, etc.). COH will consider requests for reasonable accommodations for religious or medical reasons, subject to applicable law. Nice‑to‑Haves B.A./B.S. or equivalent experience; preferred B.A./B.S. in social work, education, or related field. Experience working with an under‑resourced population, including pregnant people. Familiarity with the Medical Assistance system and community resources. Why You’ll Love Working Here 8 x Washington Post 150 Top Workplaces winner. 8‑hour workdays with paid lunch. 3 weeks vacation (additional week after two years), 2 weeks sick leave, 11.5 paid holidays and one floating holiday per year. Annual performance‑based raises, up to 5% of your annual pay. Tuition reimbursement & loan repayment (NHSC & DCHPLRP), licensing reimbursement & CEU funding. Medical, dental, vision, life & disability insurance + 403(b) retirement. Leadership development, internal promotions and career growth opportunities. A culture grounded in equity, compassion, and well‑being. About Us Community of Hope is a mission‑driven, innovative, rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. We emphasize maternal and child health, with a midwifery practice and the only free‑standing birth center in DC, and are one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. 50,000+ medical visits 6,300+ dental visits 17,000+ emotional wellness visits 1,384 families and 220 individuals with housing/homelessness prevention services Community of Hope is an equal opportunity employer. #J-18808-Ljbffr