Delivery Specialist

Are you ready to begin a career that rewards outstanding performance? That will take you as far as your drive and ambition wants to go? Do you want to work for an award‑winning business that values exceptional customer service, as well as high‑employee satisfaction? Then don’t look any further, because you’ve found just that with Garber Automotive Group. Who are we? We are a third‑generation family‑owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the “Top 100 Dealers to Work For” distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen. Job Description We are excited to introduce a new position to our team. This role is designed to enhance the customer ownership experience by ensuring that every buyer leaves with complete confidence in their new vehicle. The Product Specialist focuses on post‑purchase support, including initial vehicle setup, feature demonstrations, and follow‑up “second deliveries” when customers need additional assistance. This is not a sales position—it’s a customer support and education role for someone passionate about technology, vehicles, and helping people feel comfortable with their purchase. Vehicle Setup & Delivery Support Complete the initial technology setup after vehicle purchase (pairing phones, configuring driver profiles, setting up navigation, apps, safety systems, etc.). Assist sales consultants with the delivery process by explaining vehicle features in a clear and engaging way. Customer Education Conduct personalized walkthroughs for customers to ensure they understand their vehicle’s features and functions. Offer “second deliveries” for customers who want additional training after they’ve had time to drive the vehicle. Ongoing Support Serve as the go‑to resource for customers with questions about vehicle technology. Stay up to date with the latest brand innovations, software updates, and connected services. Create a positive ownership experience that strengthens long‑term customer relationships. Qualifications Strong interest in automotive technology and innovation. Excellent communication and interpersonal skills. Ability to explain complex features in simple, customer‑friendly terms. Comfortable using smartphones, apps, navigation systems, and in‑car technology. Prior automotive experience is a plus, but not required—training will be provided. Valid driver’s license and clean driving record. Benefits This isn’t just a job – it’s a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation’s most respected automotive companies. Our benefits include: Competitive pay Outstanding medical, dental, and vision plans, as well as life insurance 401K with company match Employee discounts on all vehicles and services Consistent, flexible schedules that allow everyone to make the most of peak times Job Requirements Strong interest in automotive technology and innovation. Excellent communication and interpersonal skills. Ability to explain complex features in simple, customer‑friendly terms. Comfortable using smartphones, apps, navigation systems, and in‑car technology. Prior automotive experience is a plus, but not required—training will be provided. Valid driver’s license and clean driving record. Strong interest in automotive technology and innovation. Excellent communication and interpersonal skills. Ability to explain complex features in simple, customer‑friendly terms. Comfortable using smartphones, apps, navigation systems, and in‑car technology. Prior automotive experience is a plus, but not required—training will be provided. Valid driver’s license and clean driving record. Pay Range & Compensation Details Pay is from $18.00 – $23.00 per hour. Rate of pay for this position is dependent on relevant skills & experience. If this sounds like an opportunity for you, click Apply now to fill out our user‑friendly online job application! #J-18808-Ljbffr