HVAC Service Technician

Delaware Heating & Air Conditioning

Job Description

We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on-site installation, repair, maintenance and testing tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with the team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Keep proper stock and inventory of parts

Requirements

Participate on rotating on call schedule for weekends
Proven field service experience
Ability to troubleshoot, test, repair and service HVAC equipment
English literacy
Minimum of 6 months experience
High School Diploma
Valid Drivers License and good driving record

Top Pay, great health benefits, 401k employer matching, Vacation

Apply

Vacancy posted 17 days ago

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