Warehouse Operations Manager

Job Description

Job Description

Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all 500+ employees throughout our company.

Location: Grand Appliance & TV Distribution Center
Job Type: Full-Time

Join a family-owned company with over 90 years of excellence in customer care and service! Grand Appliance & TV is seeking a hands-on, experienced Warehouse Operations Manager to lead one of our distribution centers and oversee warehouse and delivery operations. This role is responsible for guiding a team of approximately 25 warehouse and delivery associates while ensuring top-tier service, efficiency, safety, and accuracy every day.

Grand Appliance & TV is a fourth-generation, family-owned retailer with over 90 years of history serving customers across the Midwest. We are committed to creating “Customers for a Lifetime” and “Employees for a Lifetime” by fostering a supportive, growth-oriented, and people-first work environment. With 30+ retail locations, multiple distribution centers, and a reputation built on trust and integrity, Grand is proud to be a place where team members build long-lasting and meaningful careers.

• Lead and develop a team of approximately 25 warehouse and delivery employees

• Oversee $10M+ in inventory, including accuracy, receiving, storage, and shipping

• Drive performance across Service, Safety, People, and Cost metrics

• Standardize processes and share best practices across all warehouse locations

• Maintain and manage the delivery vehicle fleet while building strong vendor partnerships

• Ensure compliance with DOT and OSHA regulations

• Oversee employee scheduling, timekeeping, attendance, hiring, and separations

• Support ongoing operational initiatives, tasks, and special projects

• Bachelor’s degree preferred (Business, Information Systems, Supply Chain, or related field)

• 7–10 years of leadership experience in a high-volume, multi-shift distribution or fulfillment environment

• Strong experience leading medium-sized employee teams

• Proven ability to build positive employee relationships and collaborate cross-functionally

• Excellent communication skills with the ability to deliver clear, consistent messaging

• Employee Development

• Communication

• Results Driven

• Self-Development

Grand Appliance & TV is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.