Account Technology Strategist (Citrix Presales) / Citrix Presales Technical Advisor

Account Technology Strategist (Citrix Presales)

We are seeking an Account Technology Strategist (Citrix Presales) / Citrix Presales Technical Advisor to engage with customers on innovative Citrix solutions and help them achieve their business goals. This role combines technical expertise, strategic guidance, and relationship-building to support customers throughout their technology journey. You will work in a highly collaborative environment, contributing thought leadership, building trust with stakeholders, and driving the adoption of Citrix products.

This is a remote role with travel across Sydney, New South Wales to visit customers as needed. Occasional in-person team collaborations will also be required.

We are looking for a self-motivated professional with strong communication skills and a background in Presales or Customer Success Management. While deep Citrix expertise is not required, knowledge of End User Computing (EUC) is a strong plus. Passion, aptitude, and the ability to engage customers effectively are highly valued.

Build and maintain trusted relationships with customers, technical stakeholders, and decision-makers.

Provide technical thought leadership on Citrix products and relevant industry trends.

Understand customer challenges, opportunities, and use cases to position Citrix solutions effectively.

Deliver product demonstrations, technical presentations, and proofs of concept (remotely or on-site).

Partner with customers to create and execute strategic technology roadmaps.

Drive product adoption and consumption in collaboration with Customer Success and Sales teams.

Overcome technical and competitive objections during the sales cycle.

Serve as an external spokesperson and evangelist for Citrix solutions.

Stay up to date on competitive technologies and position Citrix offerings effectively.

Provide regular updates and account insights to Sales and ATS leadership.

Collaborate with internal teams to ensure optimal customer outcomes.

Strong understanding of business processes and enterprise applications.

Excellent communication, presentation, and negotiation skills (especially at the C-level).

Ability to balance both strategic planning and detail-oriented execution.

Proven ability to work independently and collaboratively in a team environment.

Specialized knowledge of sales processes and product solution positioning.

Experience with Citrix technologies or End User Computing is a plus.