Auction Office & Operations Specialist

Auction Office & Operations Specialist

Seeking an organized, tech-savvy team player to help keep our auctions running smoothly. This role works alongside our auctioneers and content specialists, while also interacting with customers and handling the technology, scheduling, communication, and day-to-day details that keep things moving. Ideal for someone who learns technology quickly, enjoys variety, and can keep track of multiple priorities in a busy environment.

Tasks:

• Keep auction details organized and moving forward from setup through pickup
• Enter and manage information in auction and office software
• Learn and navigate auction technology and help troubleshoot day-to-day issues
• Communicate with customers by phone, email, text, and in person
• Schedule and coordinate appointments for customers and auction activities
• Track shipments and help keep purchases moving to purchasers
• Process payments and assist with customer accounts
• Help coordinate auction pickup process
• Support the auction setup team with software, organization, and day-to-day problem-solving
• Jump in wherever needed to help the team meet deadlines and get the auction across the finish line

Requirements:

• Friendly, helpful, and comfortable working with people
• Organized and able to keep track of multiple moving pieces
• Comfortable with computers and technology - we'll teach you our software
• Quick to learn new technology and willing to figure things out
• Clear and professional communicator, both in person and in writing
• Dependable - you do what you say you'll do
• Flexible and willing to pitch in when priorities change
• Able to work independently but enjoys being part of a team
• Comfortable in a busy environment where every day can look a little different
• Able to prioritize and meet deadlines
• Curious and willing to learn new skills
• Problem-solver who doesn't give up when something doesn't work the first time
• Able to lift 40 lbs and walk 12,000+ steps in a day

*No auction experience necessary. We'll teach you the auction business. What matters most is that you're willing to learn, comfortable with technology, and ready to pitch in.