Driver Services Associate

Job Description

Job Description

We are looking for a detail-oriented candidate to join our team. This contract position offers a path to a permanent role and supports contractor settlement activities by preparing accurate payment records, maintaining account information, and helping ensure financial transactions are completed correctly and on schedule. The ideal candidate is comfortable working across accounting systems, managing high-volume data with precision, and providing dependable support for driver-related pay and account administration.

Responsibilities:

• Prepare weekly contractor settlements by calculating payable amounts, applying recurring deductions, and entering approved adjustments or reimbursements.

• Maintain accurate settlement and account records across internal systems, spreadsheets, and accounting platforms to support timely payment processing.

• Review balances, deductions, deposits, and chargeback activity to confirm settlement information is complete and accurate before release.

• Establish and manage escrow profiles, recurring deductions, and related account settings for independent contractors throughout the lifecycle of the account.

• Process payment activity by creating deposit batches, supporting manual payment entries, and issuing checks for approved settlement-related transactions.

• Distribute settlement documentation to contractors and authorized regional contacts on a scheduled basis.

• Complete final settlement processing for departing contractors, including escrow release activities and account closeout entries transferred to accounts payable when needed.

• Set up new contractor vendor records, update banking details, and support pre-note verification for direct deposit and card-based payment methods.

• Assist with annual review work tied to contractor chargebacks, deposits, and supporting records used for year-end tax reporting.

• Provide additional Driver Services and administrative support by responding to settlement questions and helping with related account maintenance tasks.

• Background in accounting support, payroll processing, finance administration, or a similar transaction-focused role is preferred.
• Experience with accounts payable, accounts receivable, data entry, or invoice-related processing is helpful for success in this position.
• Strong proficiency with Microsoft Office applications, especially Excel, Word, and Outlook.
• Ability to work accurately with numeric data, reconcile account information, and identify discrepancies quickly.
• Comfortable learning and using multiple systems, including accounting software such as Great Plains, if applicable.
• Strong organizational skills with the ability to manage deadlines, shift priorities, and handle multiple tasks in a fast-paced setting.
• Effective communication and customer service skills, with the ability to work collaboratively and independently as needed.
• High attention to detail and sound problem-solving ability when handling sensitive payment and account information.