Senior Benefits Specialist

Job Description

Job Description

Key Responsibilities

Benefits Administration

· Administer internal employee and associate benefit programs, including medical, dental, vision, life, disability, voluntary benefits, HSA, and other company-sponsored programs.

· Manage benefit eligibility, enrollment, qualifying life events, status changes, terminations, and reinstatements.

· Maintain accurate benefits records within the HRIS, benefits administration system, and carrier/vendor platforms.

· Reconcile benefit elections, eligibility files, invoices, and carrier records to identify and resolve discrepancies.

· Serve as a primary point of contact for internal employees, field associates, managers, and HR teams regarding benefits questions and issues.

· Partner with Payroll and HR to ensure accurate deductions, eligibility dates, and benefit changes.

Leave of Absence (LOA) Administration

· Manage the end-to-end administration of leaves of absence for internal employees and staffing associates.

· Coordinate FMLA, ADA-related leave/accommodation processes, state and local protected leaves, personal leaves, military leave, and other applicable leave programs.

· Track leave eligibility, certifications, deadlines, leave balances, expected return-to-work dates, and required documentation.

· Coordinate with employees, associates, managers, HR, payroll, benefits carriers, and third-party leave administrators as applicable.

· Ensure appropriate benefit continuation and premium collection during periods of leave.

· Maintain confidential and accurate leave records and documentation.

· Support the interactive process and coordinate with HR regarding accommodations when applicable.

Open Enrollment

· Lead and coordinate the annual open enrollment process for both internal employees and associates.

· Develop and distribute enrollment communications, educational materials, benefit guides, and deadlines.

· Partner with brokers, carriers, HR, Payroll, Finance, and benefits technology vendors to ensure a successful enrollment.

· Review enrollment files and conduct post-enrollment audits to ensure accurate elections and deductions.

· Assist with resolving enrollment issues and carrier discrepancies following open enrollment.

COBRA Administration

· Manage and/or oversee COBRA administration for eligible employees and associates.

· Coordinate qualifying event information and ensure timely transmission of COBRA information to the applicable administrator.

· Maintain appropriate documentation and records related to COBRA administration.

ACA Compliance

· Partner with Payroll, HRIS, Finance, and benefits vendors to ensure accurate ACA data.

· Support preparation, review, and distribution of applicable ACA forms and filings, including Forms 1094-C and 1095-C.

· Reconcile ACA data and investigate discrepancies prior to filing.

· Stay current on changes to federal, state, and local benefits and ACA requirements.

Broker & Vendor Management

· Serve as a primary contact for benefits brokers, carriers, third-party administrators, and benefits vendors.

· Assist with annual renewals, plan changes, pricing discussions, and benefit program evaluations.

· Coordinate implementation of new benefit plans, carriers, vendors, and technology platforms.

· Review carrier invoices and eligibility reports for accuracy.

Compliance & Risk Management

· Maintain compliance with applicable federal, state, and local employment and benefits regulations.

· Monitor regulatory changes impacting benefits, leave, ACA, COBRA, and employee eligibility.

· Support internal and external audits and respond to requests for benefits-related documentation.

· Identify compliance risks and recommend process improvements.

· Maintain strict confidentiality of employee and associate personal, medical, payroll, and benefits information.

Qualifications

· Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

· 4+ years of progressive experience in benefits administration, HR, or a related discipline; staffing industry experience preferred.

· Experience administering benefits for a high-volume employee population.

· Strong knowledge of employee benefits, LOA administration (FMLA, ADA, PDL, etc..), COBRA, ACA, and benefit compliance.

\nCompany Description

Epic Personnel Partners and Epic HR LLC are national staffing firms specializing in light industrial temporary, temp-to-hire, and direct hire placements. We connect businesses with dependable talent and help job seekers build lasting careers.

Company Description

Epic Personnel Partners and Epic HR LLC are national staffing firms specializing in light industrial temporary, temp-to-hire, and direct hire placements. We connect businesses with dependable talent and help job seekers build lasting careers.