Benefit Service Coordinator (Emerging Professional)

Benefits Service Coordinator

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together!

The Partners Group currently has an outstanding opportunity for an early-career, detail-oriented professional to join our Employee Benefits team in Renton, Washington as a Benefits Service Coordinator!

This role is well suited for someone early in their career who brings curiosity, strong organization, and a genuine interest in building relationships. If you enjoy learning by doing, take pride in getting the details right, and are motivated to grow in a collaborative environment, you'll find strong alignment here.

How you will make an impact at TPG

TPG's IGNITE Program is designed to start your insurance career off right. You will receive in-house training, a behind-the-scenes look at each of our business units, time with senior leadership, mentoring, and more!

You will receive hands-on training by first learning how to support your team and clients in a client service role, which can also prepare you for a career path in Sales or Client Service. Rather than throwing you in without a life preserver, we give you "swimming lessons" so you can develop the business acumen and expertise needed to be able to build your career with us.

TPG serves many household brands. We can't mention them here, but you will find them in your local grocery store, on billboards, and more. Why work for one great company when you can work with many?

As a Benefits Service Coordinator, you'll play a hands-on role in supporting the delivery of employee benefits solutions for our clients by partnering closely with Account Managers and service teams. From coordinating renewals to preparing proposals and supporting client communications, your work ensures accuracy, timeliness, and a seamless experience for both clients and carrier partners. You'll help keep complex processes moving forward, contributing directly to client retention and the high level of service TPG is known for. Just as importantly, this role is designed as a foundation for growth - offering exposure to all aspects of the employee benefits lifecycle and the opportunity to build lasting industry expertise.

As a future Benefits Account Manager, you will put clients' best interests first. You will be a partner who solves problems by building custom insurance strategies that discover, protect, and enhance your clients' future. You'll establish relationships and nurture them for many years to come.

A typical day in this role

• Coordinate renewal processes by requesting carrier quotes, tracking timelines, and preparing supporting materials
• Prepare proposals, market surveys, and client-facing deliverables that support benefits recommendations
• Serve as a liaison between clients, carriers, and internal teams to address service requests and resolve issues
• Support open enrollment efforts by preparing materials, coordinating logistics, and assisting with communications
• Maintain accurate records and updates within internal systems to reflect client plan changes and decisions
• Assist with onboarding new clients and contribute to ongoing reporting and administrative projects

Key details

Title: Benefits Service Coordinator

Location: Renton, WA; in-office with hybrid remote opportunities

Hours: 40 hours/week, Mon-Fri

Salary: $65,000 annually (DOE), non-exempt

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Minimal, if any

Requirements

What you'll bring to the table

• 02 years of professional or internship experience, with at least 1 year of customer service experience
• High school diploma or equivalent required; associate or bachelor's degree in a relevant field preferred
• Strong attention to detail, organization, and ability to manage multiple priorities and deadlines
• Clear and professional written and verbal communication skills
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Ability to obtain a Life & Health license within 90 days of hire, with support provided as part of onboarding

What will make you really stand out

• Prior experience in insurance, employee benefits, HR, or administrative support
• Familiarity with Salesforce or similar CRM systems
• Involvement in leadership roles, student organizations, or community initiatives
• Demonstrated accountability and ability to follow through on multiple requests independently
• A proactive mindset with a strong desire to learn and grow within the industry

Why join The Partners Group?

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest where collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long-term growth - and we invest in our people so they can do their best work. This includes:

• A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
• Ongoing support & development, including Continuing Education and encouragement toward professional designations
• A hybrid work schedule that supports flexibility while maintaining strong team connection
• Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Apply Today

If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!

PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.