Senior Project Manager

Senior Project Manager

Do you enjoy taking ownership of complex projects and making sure every detail comes together from kickoff through completion? We're looking for an experienced Senior Project Manager who can lead installation projects, solve problems before they become roadblocks, and keep customers, technicians, vendors, and internal teams moving in the same direction. If you're highly organized, comfortable making decisions, and enjoy helping others grow, we'd love to hear from you!

EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US. From our Command Center in Marietta, GA, we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation, and business intelligence. We are a team of security and technology enthusiasts focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members.

As a Senior Project Manager on our Installation team, you'll own assigned projects from kickoff through final client handoff, including schedules, forecasting, project communication, vendors, subcontractors, materials, and overall execution. You'll also serve as a mentor and go-to resource for our Assistant Project Managers and Project Managers, helping solve challenges, improve processes, and strengthen the team as EyeQ continues to grow.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit.

We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.

We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.

We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Responsibilities

• Own assigned installation projects from kickoff through execution and final handoff to Customer Success
• Manage project financial and operational forecasting
• Maintain ongoing communication with internal stakeholders and external clients regarding project status and updates
• Coordinate installation schedules with technicians, customers, and general contractors
• Partner with Provisioning on hardware and software configuration and testing
• Work with Technical Services to coordinate network support across various operating systems
• Maintain accurate project trackers and backlogs to provide clear visibility into project progress and status
• Solicit quotes from subcontractors and material vendors
• Procure project materials and labor, including negotiating pricing with vendors and subcontractors
• Identify project issues and drive them to resolution
• Conduct site visits as needed to assess installation and project quality
• Track and report project KPIs, including project variance, cycle times, and customer project ratings
• Serve as a mentor and resource for Assistant Project Managers and Project Managers
• Partner with department leadership on process improvements and procedure documentation

Required Qualities & Skillset

• 5+ years of project management experience
• Proven ability to independently own and execute assigned projects from start to finish
• Strong ability to communicate and manage up effectively with department leadership
• Excellent written and verbal communication skills with internal teams and external clients
• Highly organized with the ability to manage multiple projects and priorities
• Strong attention to detail and consistent follow-through
• Proficiency with Microsoft applications
• Ability to travel to project sites as needed
• Authorized to work in the U.S.

Preferred Skills & Experience

• Experience in security integration project management
• Experience working with security integration installation technicians and subcontractors

Physical Requirements

• Ability to lift and carry a minimum of 40 lbs.
• Ability to perform a combination of desk work, driving, walking, standing, bending, and stooping
• Ability to use standard office equipment and read and prepare business documents