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Remote Tier 1 IT Help Desk Technician

GovCIO

Hartford, CT
  • Remote job

GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans. This fully remote role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, and troubleshooting issues on various platforms. Successful candidates must have strong technical knowledge, a commitment to service excellence, and the ability to guide non-technical users through troubleshooting processes. The position requires a high school diploma and at least one year of technical support experience. #J-18808-Ljbffr GovCIO

Vacancy posted 1 day ago
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