Remote Tier 1 Service Desk Analyst
Velocity, A Managed Solutions Company
- Remote job
Velocity, A Managed Solutions Company, is seeking a Service Desk Analyst I to provide Tier 1 technical support to clients while troubleshooting issues across workstations and software. This is primarily a remote job but may require on-site presence as needed. The ideal candidate should have a Bachelor's degree or equivalent experience, with strong skills in customer service and technical support, especially in Windows environments. The position offers comprehensive benefits and a collaborative work environment. #J-18808-Ljbffr Velocity, A Managed Solutions Company
- ...Service Desk Tier 1 Technician The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents... ...to this function will work directly with end users either remotely or at the customer's location until the incident or request...Remote workWork at office
- ...Position Summary The Tier 1 IT Support Technician will primarily be responsible... ...and laptop workstations for our managed services clients. This role also provides first-level... ...~ Provide professional onsite and remote customer support. ~ Escalate complex...Remote workWork from home
- ...WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Remote workContract work
- ...Job title: Tier 1 Help Desk Technician Classification: Exempt Reports to: Director of... ...polling systems, and any other in-store and remote data collection technology. Answer... ...Log, track, and manage incidents and service requests within Jira Service Desk (or similar...Remote workHome officeWeekend work
$21 - $25 per hour
...Job Description Job Description Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, we’re more than just an IT service provider — we’re a dedicated partner to small... ...the Projects Team with on-site or remote project delivery as needed • Manage and...Remote workHourly payWork at officeLocal areaMonday to FridayFlexible hours- ...Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR is seeking a customer-focused Tier 1 Service Desk Specialist to join our support team... ...be responsible for providing frontline remote assistance, diagnosing initial technical...Remote workFull timeCasual workFlexible hoursNight shift
$65k
...cybersecurity, cloud infrastructure, managed IT services, networking, and AI. Backed by our SOC... ...We're seeking a motivated Service Desk Technician (Tier 1 / Tier 2) to join our growing... .../IP, DNS, DHCP) Experience using remote support tools Excellent communication...Remote workWork at office$25 per hour
...Tier 1 Help Desk AnalystAre you ready to enhance your skills and build your... ...essential technological services to our customers in support... ...seeking a Tier 1 Help Desk Analyst to help contribute to our success... ...problems.Provide local and remote Technical Support Services for...Remote workWork at officeLocal area$29.52 per hour
...Tier 1 Helpdesk Analyst Arlington, VA Responsibilities Answering calls, executing... ...management, and password services, diagnosing and resolving issues... ...problems. Provide local and remote Technical Support Services... ...improvement. Work with the IT Help Desk Lead to ensure the Help Desk...Remote workWork at officeLocal area- ...Description About Us We’re a growing Managed Services Provider (MSP) that specializes in... ...If so, we want YOU to join our team as a Tier 1 Technical Support Specialist! What You... ...software, and system issues via phone or remote access. You’ll play a key role in...Remote workFlexible hours
- ...Job Description Job Description IT Service Technician (Tier 1) – Miami, Florida (Hybrid) FLAGLER... ...management activities. • Providing remote support and occasional onsite support... ...you should have 2–3 years of IT Help Desk, MSP, or related technical support experience...Remote workInternshipWork at officeImmediate start3 days per week
- ...Job Description Job Description Tier 1 Help Desk Technician – On-Site Location: Goose... ...issues Troubleshoot and repair local and remote computer systems Support employees... ...-solving skills Excellent customer service and interpersonal skills Clear written...Remote workHourly payFull timeTemporary workLocal areaMonday to Friday
- ...Support Technician to provide Tier 1 and Tier 2 Technical support... ...premises infrastructure and cloud services.Experience with Exchange On-... ..., documentation platforms, remote support tools, and asset tracking... ...will regularly work at desks, offices, network closets, production...Remote workWork at office
- ...an amazing opportunity for a Help Desk Technician to provide world-class IT... ...exceptional technical and customer service skills to resolve issues as quickly... ...MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat, email, and...Remote workAll shiftsShift workNight shiftWeekend work
$18 - $20 per hour
...business. As a Hybrid Managed Services Provider (MSP) with a focus... ...About the Role: The Tier 1 Support Analyst is the first point of contact... ...1s handle the bulk of help desk tickets for their team and are... ...finding solutions. Location: Remote Shift: Sunday - Thursday...Remote workHourly payFull timeWork at officeShift work- ...Job Description Job Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of Representatives. Multiple... ...browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. GTSC Company...Remote workWork at officeLocal area
$45k - $60k
...Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/telework not available) Position... ...Support various IT needs, from help desk tickets to onsite installations (ability...Remote workFull timeWork at officeRelocationMonday to FridayShift work$24 - $28 per hour
...Job Description Job Description Position Overview The Service Desk Tier 1 Technician is the frontline support hero at PCH Technologies... ...ConnectWise Manage or HaloPSA) • Experience with DattoRMM for remote monitoring and endpoint management (or similar RMM such as...Remote workHourly payFull timeWork at officeLocal areaMonday to Friday- ...Ignite IT is seeking a Junior Service Desk Technician to support the U.S.... ...Network and Wi-Fi connectivity Remote access technologies including... ...Escalate complex issues to Tier 2 support teams when appropriate... ...Public Trust clearance ~1 - 3 years of experience supporting...Remote workFull timeWork at officeFlexible hours
$55k - $67.5k
...accepting applications for a Tier 1 Support Technician . This position... ...(NOAA), National Ocean Service (NOS), Office of Response and... ...distributed team of local and remote personnel within the NOAA Office... ...proactive and responsive help desk support, the technician plays...Remote workFull timeContract workWork at officeLocal areaFlexible hours- ...Customer Support Analyst, Tier 1 Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel... ...Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide...Remote workWork experience placementLive in
$21 per hour
...Support Technician - Tier 1Location: Bethlehem, PA, USAt Dover Fueling... ...Control Systems' products and services. Trouble shooting and resolving problems via telephone, remote desktop tools and other supported... ...absence; paid time off, including 1 2 paid holidays per calendar...Remote workTemporary workWork experience placementLocal areaFlexible hoursShift workNight shiftWeekend work$23 per hour
...Support Technician - Tier 1Location: Lake Forest, CA, USAt Dover Fueling... ...Control Systems' products and services. Trouble shooting and resolving problems via telephone, remote desktop tools and other... ...absence; paid time off, including 1 2 paid holidays per calendar year...Remote workTemporary workWork experience placementLocal areaWorldwideFlexible hoursShift workNight shiftWeekend work- ...Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in... ...a Windows environment, strong customer service skills, and a willingness to learn.... ...support to end users via phone, email, remote support, and in person. Respond to help...Remote workPermanent employmentTemporary workWork experience placementWork at officeLocal area
- DecisionPoint Corporation seeks Help Desk Specialists - Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. This fully remote role resolves advanced Tier 1 incidents, performs detailed triage, and ensures high-quality...Remote job
- ...Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment... ..., installation, and equipment issues, remotely configure client equipment, and... ...ideal candidate has world-class customer service skills, strong analytical and problem-solving...Remote work
$50k - $60k
...Williams We’re a Texas-based Managed Services and Cybersecurity Provider supporting... ...through smart, reliable IT solutions. Help Desk Technician (Tier 1.5) We’re looking for a Help Desk... ...and growth. What You’ll Do Provide remote and onsite support for desktops, laptops...Remote workFull timeFlexible hours$55k - $65k
...What You’ll Do: • Provide remote and onsite support... ...expectations What You Bring: • 1-5 years of IT support... ...Industries IT Services and IT Consulting Referrals... ...Information Technology -Help Desk Technician -Pasa Information... ...Help Desk Technician- Tier 1 Beverly Hills, CA $20....Remote workFull timeCurrently hiring$50k - $55k
...seeking a Support Technician - Tier 1 to join our team onsite in... ...while ensuring a high standard of service and satisfaction. Use... ...driver issues, etc.), providing remote software assistance as needed.... ...required to sit and work at a desk and computer for prolonged periods...Remote workWork experience placement- ...amazing opportunity for a Help Desk Technician to provide world-... ...exceptional technical and customer service skills to resolve issues as... ...IMPACT Provide independent Tier 1 technical support to diagnose... ...downtime for critical on‑site and remote personnel. Review ticket logs...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
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