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Remote Tier 1 Service Desk Analyst

Velocity, A Managed Solutions Company

Dallas, TX
  • Remote job

Velocity, A Managed Solutions Company, is seeking a Service Desk Analyst I to provide Tier 1 technical support to clients while troubleshooting issues across workstations and software. This is primarily a remote job but may require on-site presence as needed. The ideal candidate should have a Bachelor's degree or equivalent experience, with strong skills in customer service and technical support, especially in Windows environments. The position offers comprehensive benefits and a collaborative work environment. #J-18808-Ljbffr Velocity, A Managed Solutions Company

Vacancy posted 4 days ago
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