IT Help Desk Technician — Tier 1/2 Support (NYC)
Institute for Community Living Inc.
The Help Desk Technician at Institute for Community Living Inc. provides Tier 1 and 2 IT support to staff across NYC locations, via phone, in-person, and remote tools. The role requires strong customer service, Windows OS and MS Office proficiency, and the ability to install, troubleshoot hardware and software, and maintain IT records. Occasional on-call rotation is required, with opportunities to grow technical skills in a busy urban IT environment. #J-18808-Ljbffr Institute for Community Living Inc.
- ...starting day 1 through Insight... ...& Experience 2-4 year... ...as a Service Desk Analyst or Technical Support (1-2+ years)... ...for an onsite Tier 2 Service Desk... ...onsite in the NYC office 5 days... ...local onsite technician that they know... ...and deskside help as well. Since...SuggestedHourly payLocal areaRemote work
$66k - $82k
Join to apply for the Help Desk Technician (Tier 1) role at Nebius Get AI‑powered advice... ...Desk Technician to join our IT team. This position is... ...responsible for providing first‑level support for end‑user IT issues,... ...unresolved issues to Tier 2/3 support in a timely...SuggestedTemporary workWork at officeImmediate startRemote work- Camden County College (CCC) is hiring a Help Desk Representative Tier 1 - Temporary Part-time at the Blackwood Campus under the Office of Information Technology. The role supports students and staff with technical assistance. Candidates should have an associate degree or...SuggestedTemporary workPart timeWork at office
- Darkhorse Tech, a Hawaii-based IT services provider for dental offices nationwide, is hiring a Tier 1 Help Desk Technician to cover Hawaii Standard Time. You will be the first... ...Tier 1 issues on first contact and supporting Windows 10+, M365, macOS, and Open Dental...SuggestedRemote job
- PingWind, Inc. is seeking a mid-level Help Desk Support Agent to provide Tier 2 IAM help desk support for a federal program serving the U.S. Department of... ...resets, and identity verification across PAS and AIMS, coordinating with Tier 1 teams and SMEs #J-18808-Ljbffr SocketSuggestedRemote jobWork at office
$20 per hour
Hello, Job Title: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent... ...badges there. This is a Tier 1 position requiring... ...resets and application support. No Tier 2 work will be performed... ...and have basic IT experience. They can teach...Long term contractContract workWork at officeLocal areaRelocationVisa sponsorshipShift work$100k - $115k
...business processes for IT. Our SaaS solution, with... ...manual tasks and tickets.We help some of the most well-... ...Technical Customer Support Engineer who thrives in... ...that cannot be resolved at Tier 1 to the appropriate Engineering... ...incident response. 2+ years of experience in...$28 - $30 per hour
...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Contract work- ...WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Contract workRemote work
- Inabia Software & Consulting Inc. is seeking a Help Desk Analyst to support the Commonwealth of PA. The role is 100% onsite in Dauphin County, PA, with a requirement for 1+ year of field IT service desk experience and a 2-year associate degree or equivalent training. The...Local areaRelocation
$40k - $47k
2 days ago Be among the first 25 applicants Get... ...At Slipstream IT we work to streamline IT Support and provide managed solutions... ...in a Service Desk, Onsite Support, or call... ...$40,000.00-$42,000.00 1 week ago Hazle, PA $5... ...65,000.00 1 month ago Help Desk Analyst 10 a.m. -...Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayShift work- Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence. You will...Remote job
- A healthcare organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common technical issues and requires strong communication skills and a customer service mindset. Ideal candidates will have...Remote job
- Supportwave is seeking an IT Auditor to assess IT controls and compliance in a fully remote setting. You will conduct audits, risk assessments, and SOC 1/SOC 2 reviews using GRC tools, preparing clear documentation and driving improvements across risk management practices...Remote job
$65k - $72k
Siepe is looking for a Tier 1 IT Support Engineer to provide customer service-focused support for U.S.-based clients. The role involves delivering... ...local and cloud-based systems. Ideal candidates should have 2-3 years of IT support experience, with expertise in Microsoft...Local area- BrainStation in New York seeks an IT Help Desk Technician to manage level 1 support tickets and facilitate new hire hardware deployment. Working within the operations... .... This role is ideal for IT Specialists that have 1-2 years of experience. Responsibilities include...Work at office
- Konrad Group in New York is seeking an IT Help Desk Technician to handle level-1 support tickets and new hire hardware deployment within the operations team. This role suits IT specialists with 1-2 years of experience and offers a collaborative, learning-driven environment...
$28 - $30 per hour
...a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team.... ...to grow their career in IT support while helping ensure smooth day-to-day technology operations... ...line Desktop Support / IT Support/ Help Desk support to end users for hardware,...Hourly payContract workWork at officeRemote work- ...Description JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and support by phone, in-person and... ...JOB FUNCTIONS: # Provide tier 1 and 2 helpdesk support by phone,... ...in-person through visits to NYC area locations. # Follow established...Work at officeRemote work
- Tetriq Solutions is looking for a Help Desk Analyst 1 for a remote role. The ideal candidate will provide technical assistance to internal and external customers, focusing on a high volume of calls in a call center environment. Responsibilities include overseeing systems...Remote job
$96.34k - $121.41k
Technology Analyst 2 (Geographic Information... ...Project Assistant 1 week ago Be among... ...operational support 24 hours a day, 7 days... ...Engineering Industries IT Services and IT... ...Business Analyst - NYC Contract - Top Tier Hedge Fund Queens County... ..., started with the help of AI. #J-18808-...Full timeContract workWork at officeRemote work- NetCov is looking for a Service Desk Specialist II in New York to provide Tier 2 support, resolving technical issues across various platforms. The ideal candidate will manage client IT systems, support documentation, and maintain high customer satisfaction. This full-time...Full time
$24.48 per hour
A leading educational institution in New York is seeking a Part-Time IT Support Assistant to provide tier 2 IT support, troubleshoot software and hardware issues, and assist in technology deployments. The ideal candidate will have a High School Diploma, relevant experience...Hourly payPart time$22 per hour
...Our client is seeking an IT Desktop Support Technician (Level 1) to join their team for a summer intern project . This role offers hands-on experience... ...Technician's Qualifications and Skills: At least 1-2 years of professional IT support experience Experience...Summer internship- ...Training & development TeamLogic IT Marietta is seeking a... ...customer-focused Entry-Level Help Desk Support Technician to join our Managed Services... ...Desk & Client Support Provide Tier 1 technical support to end... ...initiatives Required Qualifications 0–2 years of professional,...InternshipLocal areaRemote workWork from homeFlexible hours
$180k - $280k
...investment bankers to own 0‑to‑1 projects, from ideation to deployment... ...algorithms. Qualifications 2+ years of shipping 0‑to‑1 products... ...competitive compensation. Top‑tier benefits: medical, dental,... ...free food, Equinox membership, and NYC relocation allowance. Work with...Relocation package$80k - $100k
...Client Services Associate NYC Metropolitan Area | 50-7... ...and is seeking a top‑tier Technical Client Services... ...a routine service role. It’s a high‑impact, customer... ...engineering and support teams to influence product... ...equivalent experience 2+ years in technical field...Local areaImmediate start$50 per hour
...stories, and testable outcomes.Help stakeholders make their vision... ...alignment, and sound decision-making.Support delivery, implementation, and... ...date - we have 3 dental and 2 vision plans to choose from. We... ...have three stage interviews:1- A chat with one of our great...Temporary workLocal areaTrial periodFlexible hours- A leading technology solutions provider is looking for a Service Desk Analyst in Georgia. The successful candidate will support end-user hardware and software, ensuring smooth operation of IT resources. Required qualifications include a Bachelor’s degree in IT, troubleshooting...
$56.57k
...specialization vary, typically IT Assistants work in... ..., technical support, or similar based on... ...first-line service desk and computer support... ...technology assistance, helping resolve common user... ...IT Assistant Level 1 will report to the... ...institution and two (2) years of full-time...Permanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at officeRemote workRelocation
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