Delivery Driver

Delivery Driver - Christiansburg, VA

POSITION SUMMARY

Responsible for delivering all outgoing orders on their route from designated delivery facility to the customer and providing timely, friendly service.

POSITION EXPECTATIONS

• Collect, check, and load all the day’s orders listed on their daily delivery manifest.
  • Check all paperwork against Jump Track manifest and determine best route order.
  • Check and load all outgoing bulk paper and water jugs.
  • Ensure load is secure, cannot shift and will not fall over during transportation.
  • Audit any outgoing White Glove orders and request changes as necessary.
  • Mark all problems on the daily PDL and return to Customer Service for follow-up.
• Deliver all outgoing product to our customers and handle open pick-up requests.
  • Maximize route and delivery efficiency while providing excellent customer service.
  • Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up.
  • Maintains compliance with all company guidelines and company established delivery standards.
  • Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day.
  • Field calls from Customer Service and Management and make accommodations for special requests as necessary.
• Process all customer returns and undelivered items nightly.
  • Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies.
  • Report any undelivered orders and pick-up issues to Supervisor.
• Keep up with general paperwork requirements.
  • Maintain up-to-date Vehicle checklist and report problems to Supervisor.
  • Submit all water spiffs, productivity reports, etc. in a timely manner.
• Maintains customer confidence and protects operations by keeping information confidential.
• Understands all company safety guidelines and protocols outlined in the Safety Handbook.
• Follows up on vehicle maintenance and inspections according to federal, state and company guidelines. Monitors personal GEO Tab statistics behavior and maintains safety compliance standards. Fully understands all company safety protocols.
• Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
• Meets company standards for attendance and punctuality.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.