Agency Coordinator - San Francisco

divh2Agency Coordinator - San Francisco/h2pFull Time 40 hours per week work schedule is Friday - Tuesday/ppSan Francisco, CA (onsite, no remote)/ppHealth insurance, Dental insurance, Vision insurance, 401(k), Life Insurance, Accident Insurance, Holiday Pay, Paid time off/ph3Position Summary/h3pProvide office support to the agency team - Administrator, Director of Patient Care Services, Clinical Managers, other Agency and Field Staff not limited to the following:/pulliUploading additional patient information/liliProcess Provider orders/liliProcess visit authorization/liliSupply disbursement/liliClinician schedules/liliAgency coordination/liliAnswer and coordinate phone calls and messaging./liliEnsure appropriate interdepartmental communications to support essential agency activities./liliEnsures patient referrals are processed timely and per policy./liliEstablishes and maintains positive working relationships with clients and team members./liliSupports the agency in the seamless transition of patients to home care by providing essential documentation and coordinates with multiple service providers./liliEnsures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes./liliProvides feedback to the agency, including identifying opportunities to improve services to meet customer needs./liliMaintains comprehensive working knowledge of CVH Home Health Services contractual relationships and ensures that patients receive services according to contract provisions./liliMaintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CVH Home Health Services./liliEnsures compliance with State, Federal, and Joint Commission regulations and clients contract requirements./liliOther duties as assigned to support agency projects and initiatives./li/ulpMinimum Qualifications/pulliMinimum of 2 yrs. experience in a medical setting in either a patient care or administrative role preferred./liliKnowledge of MS Office, Google Suite, Internet Explorer, and professional telephone protocol./liliBasic knowledge of medical terminology is preferred./liliAble to deliver effective results and meet tight deadlines and targets./liliExcellent customer service and communication/interpersonal skills./liliAbility to work with high precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters./liliAbility to communicate orally and in writing to minimize confusion and additional concerns./li/ulpTo Apply: Respond with submitting a copy of your resume./ppMore Information: Contact a Corporate Recruiter at View phone number on click.appcast.io and visit our website at We are proud to be an equal opportunity workplace, and an affirmative action employer./p/div