Human Resources (HR) Generalist

Job Description

Job Description

We are looking for an organized Human Resources (HR) Generalist to support day-to-day HR coordination and administrative operations for a healthcare-focused organization in Oconomowoc, Wisconsin. This Contract position is well suited for someone who works accurately in a fast-paced environment, can manage recurring HR tasks, and is comfortable supporting both remote workflows and occasional onsite office needs. The role will focus on maintaining employee documentation, answering routine HR inquiries, assisting with certification tracking, and contributing to ongoing project-based support across the HR function.

Responsibilities:
• Maintain accurate employee records by organizing digital and paper documentation, ensuring files are complete, accessible, and properly stored.
• Gather personnel-related documents from HR platforms, background screening systems, and other sources, then archive them in the appropriate shared folders and employee records.
• Support file audit and cleanup efforts by removing duplicates, updating folder structure, and relocating inactive or separated employee records as needed.
• Use Workday to review, download, and manage employment documents while helping keep electronic files current and compliant.
• Address routine HR questions and help monitor support requests submitted through ServiceNow, providing timely administrative follow-up.
• Track employee certifications on a recurring basis, confirm status through external verification sources, and update records to reflect current information.
• Provide general office assistance when required, including handling printed materials, preparing identification badges, sorting mail, and filing physical paperwork.
• Contribute administrative support to HR projects and operational initiatives that help the team maintain service quality and productivity.• At least 2 years of experience in human resources support, HR coordination, administrative operations, or records management.
• Practical experience with HR systems such as Workday and familiarity with ticketing or case-management tools like ServiceNow is preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and related business tools.
• Strong attention to detail with the ability to manage high-volume data entry and documentation tasks accurately.
• Ability to prioritize recurring assignments, meet deadlines, and maintain consistency across multiple administrative processes.
• Comfortable working independently in a primarily remote setting while remaining responsive to team and business needs.
• Experience supporting HR activities such as onboarding, employee documentation, benefits-related administration, or similar personnel processes is valued.