Host / Hostess (Pm shift) - Crowne Plaza Atlanta Perimeter at Ravinia

Server Job

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.

Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

Promote teamwork and quality service through daily communication and coordination with other departments.

May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.

May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

May be asked to handle guest complaints and special requests.

May assist with other duties as assigned.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)

Handling food objects, products and utensils

Using a keyboard

Bending, stooping, kneeling

Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.