Workforce Scheduler

Workforce Scheduler

Bring your energy to Aggreko as Workforce Scheduler based in New Orleans, LA. You'll help us optimize technician resources to meet business priorities and achieve excellence in service delivery.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you'll do as Workforce Scheduler:

• Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
• Develop technician schedules in consultation with the Service Center Manager and Team Lead
• Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
• Optimize technician resources to meet business priorities and achieve set KPIs for productivity
• Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
• Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians

You are:

• Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
• Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
• Ability to prioritize and respond with the appropriate sense of urgency
• Experience in operations or the rental industry
• Excellent ability to operate under minimal supervision
• Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs

Here's what you'll get:

• Competitive salary
• Annual bonus program tied to company and individual performance
• No premium cost medical plan option available
• Company provided Life Insurance, Short-Term and Long-Term Disability
• Career growth opportunities and tuition reimbursement
• Safety-focused culture

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.